Host & Stay - Fox's Hideout

Lovely clean apartment. Well equipped and cosy. Only thing that caused concern was its 3 floors up. Which did prove difficult for a partially disabled member of our group. Should really make this clear to potential customers. Other than that, everything was spot on. Will book host and stay again without doubt. Just not so many flights of stairs.

Location and cleanliness

Squeaky floors in kitchen, TV would not operate easily ( batteries may have been flat in one controller)

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We had to sleep in the car with three people for a night because the accommodation didn’t give us the key locker code in time and weren’t reachable. We’re 1,5 months later and we still didn’t get a refund. I tried to reach out at least 4 times and it is getting ridiculous. It also wasn’t clean, the fake eyelashes of the previous guest was still lying on the bathroom cabinet. Wouldn’t recommend

Location was fantastic which is ideal for visiting Whitby.

The facilities state there is a smart TV where you can stream by signing into your accounts however this is not the case. The TV isn't connected to the internet and isn't smart so this should be changed in the wording.

Position in town close but quite Nice and clean and good layout

Beds only a standard double Towels a bit small

Large apartment - quite modern

The lights on the stairs in the public areas leading up to the property did not work - we reported this but nothing was done and earlier guest had reported the same problem. Also Host and Stay have a hidden charge of £10 for admin of the damage bond which is not mentioned in the original price - you don't find out about this until you are completing the booking, so you can't take it into account when you are making initial comparisons.

Location, views, spacious, cosy . Sea view from kitchen and living room Abbey views from bedrooms. Clean and comfortable. Nice Bathroom with bath and en-suite with shower to main bedroom. Relaxing after lots of walking around Whitby.

Dishwasher not working, fridge and oven could have been cleaner but not awful. Needs more plates and chairs (sleeps 4 but only 2 of each). Interesting choice of Mugs/cups! 😂 could do with a hairdryer and the power lead for radio in kitchen.