SOLMARIS TROPEA City Center - Rooms & Suites - Private Parking

Sehr liebes Frühstücksteam

Alles prima

Emplacement. Moderne. Petit déjeuner

El hotel es nuevo y moderno. La habitación cuenta con todas las comidas que necesites (a/c, cafe, smart tv, frigobar, caja seguridad), hay cochera también. El desayuno es variado y de calidad. A pocos pasos del centro y 300 mts de la playa .

Rooms are spacious and clean. Staff is very friendly and helpful. They went out of their way to prepare gluten free food which made us feel very welcome and enjoyed the selection provided.

Pyszne śniadanie, niedaleko do centrum, dość łatwy dojazd, wokół hotelu można znaleźć miejsca parkingowe, choć na miejscu jest też parking. Z tarasu widać może.

Chociaż zabookowaliśmy miejce w garażu podziemnym to jednego z dni wszystkie miejsca były zajęte.

I am writing this to warn fellow travelers about a deceptive and unprofessional experience with Solmaris Tropea. I specifically booked a stay at this property because it offered a 'Free Cancellation' policy, which was clearly stated and confirmed at the time of my booking and payment. Unfortunately due to the situation in the middle east we are no longer able to travel. We also tried to cancel our booking a lot earlier on - closer to the time we first made the booking and again the hotel made it extremely difficult - so we gave up. But given these extreme times and circumstances, one would think that some compassion would be given. The hotel unilaterally changed the terms of my reservation to 'Non-Refundable' without my consent or any prior notice. This is a classic 'bait and switch' tactic. When I contacted the property to address this breach of contract, they refused to honor the original terms I agreed to when I handed over my money. This level of service and lack of business ethics is shocking. Travelers rely on flexibility when planning international trips. Being locked into a non-refundable stay after specifically paying for a refundable option is unacceptable. I strongly advise anyone considering Solmaris Tropea to be extremely cautious—your booking terms may not be worth the paper they are printed on once they have your payment. I hope management takes accountability and rectifies this, but until then, I cannot recommend this establishment. **NB: I booked with hotel directly