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6.8 / 10 Guest Rating

NATZ HOTEL

CALLE PLAYA SUR, ZONA 0, Flores, Petén, 17000, Flores, GT

NATZ HOTEL - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access, a communal living room, and tour/ticket assistance during your stay at NATZ HOTEL.

Featured Amenities: Benefit from multilingual staff, luggage storage, and a water dispenser to enhance your experience at the hotel.

Prime Location: With a stay at NATZ HOTEL in Flores, explore nearby attractions such as Las Guacamayas Biological Station and Church of Our Lady of the Remedies, just minutes away.

Immerse yourself in the comfort of one of the 17 guestrooms featuring complimentary wireless internet access. Visit nearby landmarks like Flores Dock and Maya Mall, making the most of your stay in Flores.

Book now to experience the perfect blend of convenience and comfort at NATZ HOTEL!

Facilities & Amenities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Television in common areas
Multilingual staff
Front desk (limited hours)
Tours/ticket assistance
Water dispenser
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good13 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the convenient location.

Categories

Cleanliness6.1
Service8.1
Location8.1
Room Quality6.4
Amenities6.4
Value for Money6.4
Food and Beverage6.4
Overall Experience6.4

Select topics to read reviews

A
Arlene
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Great location. Great service. "

10.0

It was good. We just needed a place to sleep with a private bathroom. Traveled with my 71y/o mother. We are both diabetics insuline dependent and they were kind to let us store the insulin in their fridge. They also stored our bags untill check in time as we arrived early.

Helpful?
C
Cesar
Verified booking
Standard Room
Stayed in Jul 4, 2025

"Good"

4.0

Hard bed bad linens. No water in the room. Good location.

Helpful?
Y
Yeison
Verified booking
Standard Room
Stayed in Sep 12, 2024

"Good"

4.0

No the same like the pictures and need more clean

Helpful?
R
Roberto Antonio Milián
Verified booking
family
Standard Room
Stayed in Dec 11, 2023

"Excellent"

8.0

Buena ubicación y amplitud

Helpful?
V
Víctor
Verified booking
Standard Room
Stayed in Oct 2, 2023

"Excelente"

10.0

Excelente servicio

Helpful?
C
Chanty
Verified booking
family_with_children
Standard Room
Stayed in Aug 7, 2023

"Good"

6.0

My fault I guess for not noticing that the property does not come with air conditioning so while we were very tired, we had difficulties sleeping as we were melting. Lots of mosquitos too. The screen in the bathroom fell in the shower and it was very dirty and reeked if pee. The staff were very friendly though and accommodated us quite well. They even held on to our luggage long after checkout time so that we could go get breakfast. I found out after that there are other properties around the area with AC so I know for next time.

Helpful?
C
Cesia
Verified booking
Standard Room
Stayed in Jul 27, 2023

"Mal atención "

2.0

No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.

Helpful?
J
Jaqueline
Verified booking
Standard Room
Stayed in Jul 21, 2023

"Great locatilon, poor service"

6.0

Very outdated, no sheets on bed but one cover sheet, no hot water.

Helpful?
A
Alejandra
Verified booking
Standard Room
Stayed in Jul 6, 2023

"Excellent"

8.0

Es lugar esta bien por el precio que se paga. NO HAY AGUA CALIENTE, aunque es un lugar muy caliente y el agua no está helada, si sería bueno cambiar esa parte. La atención es excelente, te ayudan con los transportes a todos lados y siempre están disponibles para contestar.

Helpful?
J
Jethro
Verified booking
Standard Room
Stayed in Apr 23, 2023

"Great value"

8.0

Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.

Helpful?
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