Roxas Blvd Ermita Studio US Embassy Mla

We were there for an appointment at US Immigration interview.

The hotel made my stay stress free and I thank them all for their hospitality.

Some Employees are kinda disrespect i made a reservation for my family and they’re not able to checked in few minutes before the time check-in, the place is good only the employees need to learn some manners! Not good for tourist

Have. Cockroaches

Very conveniently located to the Embassy within walking distance. Hotel is very clean and friendly staff

All staff are friendly specially the guards... But the problem is the bathroom twice experienced with the bathroom leak on the shower and bidet... The beddings also not cleaned much... But all in all it was a convenient stay...

At the center and establishments are walking distance

Reason for stay, US Embassy/St Luke's appointments. Great location, nicely appointed Condo, great view, reasonable price. Communication was average at best, significant delays between time of questions and/or requests asked, and receiving actual answers or getting action. #1 issue = relentless armys of small roaches throughout Condo, consistently crawling on occupants while they slept each night. Raised the concern, was given a leftover bottle of bug spray, not nearly enough product in the bottle remaining to properly do the job, made no difference, they kept coming, nonstop. The number of roaches experienced during the approximate 10 day stay actually traumatized the occupants (my Fiancé and her two brothers). Subtract the roaches and would've easily given at least 4 stars for each category. Beware!

They don’t clean up the place good and a lot of cockroaches.

I booked the Presidential Condo, 3 Bedrooms, When my family arrive. The Television is not set up, No TV. While using the internet, you have to go down to the front desk and scan something (barcode) just to use the internet. My communication to my family is thru messenger so every time i called the connection is ON and Off. I guess there's a limit of person that can use FYI I Booked for ONLY four persons. The connection is very poor. I need to call the front desk from Callifornia to Manila to address the concern since I'm the primary. This is actually my first time calling for international just to let the management know to please fix the TV, check the internet connection blanket. My mom request a blanket but never come, The pillow is smell like used and not wash. My family and I stayed different places and this is the first time happened. By the way the front door entrance is making noise when you try closing it needs to keep it open otherwise if you force to close its difficult to open again. This is not safe at night. I will not recommend this place, Terrible. Poor communication. I have a feeling the management ignore my family because they're not from America. Sad but this is what i heard from my friends experienced. The condo unit requires to update or renovate. I picked this unit because its only 3mins walk from the US embassy for my parents visa interview.