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7.2 / 10 Guest Rating

WIN DAY Playa - Hotel Express

LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

WIN DAY Playa - Hotel Express - main view

About the Property

Experience the perfect getaway at HOTEL WINDAY PLAYA DEL CARMEN, where relaxation meets vibrant local culture!

Recreation Amenities
Dive into our refreshing outdoor pool or unwind on the stunning rooftop terrace, offering breathtaking views of the Playa del Carmen skyline.

Modern Comforts
Our 47 thoughtfully designed guestrooms come equipped with complimentary Wi-Fi, safe, and blackout curtains, ensuring that you have all the comforts of home for a restful stay.

Prime Location
Nestled in the heart of Playa del Carmen, just a short stroll from the Main Beach and the bustling Quinta Avenida, you’re perfectly positioned to immerse yourself in the local attractions.

Don’t miss the opportunity for an unforgettable stay—book your escape today!

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Rooftop terrace
Mosquito nets

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good66 verified reviews
AI Summary

Guests highly rate the excellent customer service and frequently praise the good location.

Categories

Cleanliness6.3
Service8.3
Location8.3
Room Quality7.3
Amenities6.3
Value for Money7.3
Food and Beverage6.3
Overall Experience7.3

Select topics to read reviews

F
Familia
Verified booking
Standard Room
Stayed in Feb 6, 2025

"Excellent"

8.0

Fácil acceso excelente atención

Helpful?
H
Hiram Isaac
Verified booking
Standard Room
Stayed in Feb 4, 2025

"Exceptional"

10.0

Buena Opcion para uj lugar seguro y Tranquilo Facil acceso

Helpful?
C
Cecilia
Verified booking
family
Standard Room
Stayed in Feb 3, 2025

"Exceptional"

10.0

Excelente atención del staff, especialmente Joel.

Helpful?
T
Tamara
Verified booking
friends
Standard Room
Stayed in Jan 26, 2025

"Good"

6.0

Sehr einfaches Hotel, mit Fenster in den Flur.

Helpful?
M
Marco Antonio
Verified booking
family
Standard Room
Stayed in Jan 20, 2025

"Exceptional"

10.0

Excelente estancia para la relación precio

Helpful?
A
allen
Verified booking
Standard Room
Stayed in Jan 19, 2025

"disappointing"

2.0

very disappointing. no record of my reservation, check in took an hour, did not want to honor my reservation, no hot water, problem with wifi, attempted to pad bill by 400 peos to wash a towel

Helpful?
C
Carolina
Verified booking
partner
Standard Room
Stayed in Jan 15, 2025

"Good"

6.0

HAY MUCHO RUIDO, TODO SE ESCUCHA

Helpful?
S
SILVIA
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Estancia deprimente 😔"

4.0

En general , lo que más me molestó es que si no solicitas tu limpieza al cuarto no lo hacen, estuvimos 6 días y creo que no cambiaron las sábanas, la limpieza a la habitación es muy superficial, otra de las cosas que me molesto mucho es que me mandaron un msj en el cual me iban a cobrar un extra que por qué las toallas estaban manchadas, siendo que tanto su ropa de cama como las toallas ya estaban muy gastadas e incluso manchadas, como de óxido, el elevador no funcionó dos días y si fue molesto ya que estábamos en quito piso, el personal malo a excepción de una señora de recepción, turno de la noche que siempre fue muy amable y lo único bueno fue la ubicación muy céntrico, pero definitivamente jamás me volvería a hospedar ahí ☹️

Helpful?
D
Darwin manuel
Verified booking
Standard Room
Stayed in Jan 7, 2025

"Exceptional"

10.0

Muy bueno

Helpful?
N
Niles
Verified booking
Standard Room
Stayed in Jan 7, 2025

"Excellent"

8.0

Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips

Helpful?
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