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8.4 / 10 Guest Rating

Pentacity Hotel Balikpapan

Jl. Jenderal Sudirman No.47, Balikpapan, East Kalimantan, 76114, Balikpapan, ID

Pentacity Hotel Balikpapan - main view

About the Property

Recreational Amenities: Water Park and Outdoor Pool
Dining Experiences: Restaurant, Coffee Shop, Bar/Lounge, and Complimentary Buffet Breakfast
Featured Amenities: Concierge Services, Complimentary Reception, and Smart Televisions

A stay at Pentacity Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 2-minute drive from BSB Beach. Book now to enjoy these exciting amenities and services.

Facilities & Amenities

Free breakfast
Meeting rooms
Proposal/romance packages available
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Enjoy recreational amenities such as a water park (surcharge) and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 1
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 2
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 3
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 4
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 5
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 6
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 7
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 8
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 9
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 10
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 11
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 12
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 13
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 14
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 15
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 16
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) - Photo 17
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Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club)

1 Queen Bed OR 1 Twin Bed269-sq-foot soundproofed room, balcony with ocean views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Slippers and a separate bathtub and shower with a rainfall showerheadPractical - Safe, desk, and iron/ironing board (on request); cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Height-adjustable showerheadNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

25 m2
Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSlippers

Superior Double or Twin Room with Pool View

Non-refundable
Breakfast Included
20% OFF$98.23

$78.58

Includes taxes & fees

Superior Double or Twin Room with Pool View

Non-refundable
Half Board
20% OFF$118.06

$94.45

Includes taxes & fees
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 1
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 2
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 3
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 4
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 5
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 6
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 7
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 8
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 9
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 10
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 11
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 12
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 13
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 14
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 15
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 16
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 17
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) - Photo 18
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Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club)

1 Queen Bed OR 1 Twin Bed269-sq-foot soundproofed room, balcony with ocean views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Slippers and a separate bathtub and shower with a rainfall showerheadPractical - Safe, desk, and iron/ironing board (on request); cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Height-adjustable showerheadNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

25 m2
Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSlippers

Superior Double or Twin Room with Sea View

Non-refundable
Breakfast Included
20% OFF$90.08

$72.06

Includes taxes & fees

Superior Double or Twin Room with Sea View

Non-refundable
Half Board
20% OFF$105.63

$84.5

Includes taxes & fees
Executive Room - Photo 1
Executive Room - Photo 2
Executive Room - Photo 3
Executive Room - Photo 4
Executive Room - Photo 5
Executive Room - Photo 6
Executive Room - Photo 7
Executive Room - Photo 8
Executive Room - Photo 9
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Executive Room - Photo 26
Executive Room - Photo 27
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Executive Room

1 King Bed484-sq-foot soundproofed room with a balcony Layout - Separate sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, dishwasher, and cookware/dishwareSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, desk, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Low-height electrical outlets in bathroomNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerRefrigeratorDesk

Business Suite

Non-refundable
Breakfast Included
20% OFF$257.71

$206.17

Includes taxes & fees

Business Suite

Non-refundable
Half Board
20% OFF$344.93

$275.94

Includes taxes & fees
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 1
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 2
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 3
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 4
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 5
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 6
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 7
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 8
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 9
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 10
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 11
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 12
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 13
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 14
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 15
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 16
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 17
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) - Photo 18
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Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club)

1 King Bed700-sq-foot soundproofed room with a balcony Layout - Separate sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Slippers and a separate bathtub and shower with a rainfall showerheadPractical - Safe, desk, and iron/ironing board (on request); cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Height-adjustable showerheadNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskDishwasher

Family Double Room, 2 Bedrooms, Pool View (Free 2 Tickets To Marquee On 7 Pool Club)

Non-refundable
Breakfast Included
20% OFF$141.83

$113.46

Includes taxes & fees

Family Double Room, 2 Bedrooms, Pool View (Free 2 Tickets To Marquee On 7 Pool Club)

Non-refundable
Half Board
20% OFF$198.06

$158.45

Includes taxes & fees
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 1
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 2
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 3
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 4
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 5
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 6
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 7
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 8
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 9
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 10
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 11
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 12
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 13
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 14
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 15
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) - Photo 16
1/16

Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club)

1 Queen Bed OR 1 Twin Bed269-sq-foot soundproofed room with a balcony Internet - Free WiFi 25+ Mbps Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Slippers and a separate bathtub and shower with a rainfall showerheadPractical - Safe, desk, and iron/ironing board (on request); cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Height-adjustable showerheadNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

25 m2
Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSlippers

Superior Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$83.86

$67.09

Includes taxes & fees

Superior Double or Twin Room

Non-refundable
Half Board
20% OFF$99.4

$79.52

Includes taxes & fees
Suite - Photo 1
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Suite - Photo 27
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Suite

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

60 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerBathrobe

Suite

Non-refundable
Breakfast Included
20% OFF$276.71

$221.37

Includes taxes & fees

Suite

Non-refundable
Half Board
20% OFF$292.26

$233.81

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
Executive Suite - Photo 7
Executive Suite - Photo 8
Executive Suite - Photo 9
Executive Suite - Photo 10
Executive Suite - Photo 11
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Executive Suite - Photo 16
Executive Suite - Photo 17
Executive Suite - Photo 18
Executive Suite - Photo 19
Executive Suite - Photo 20
Executive Suite - Photo 21
Executive Suite - Photo 22
Executive Suite - Photo 23
Executive Suite - Photo 24
Executive Suite - Photo 25
Executive Suite - Photo 26
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Executive Suite

This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

80 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerBathrobe

Executive Suite

Non-refundable
Breakfast Included
20% OFF$327.22

$261.78

Includes taxes & fees

Executive Suite

Non-refundable
Half Board
20% OFF$366.91

$293.53

Includes taxes & fees
Family Room with Balcony - Photo 1
Family Room with Balcony - Photo 2
Family Room with Balcony - Photo 3
Family Room with Balcony - Photo 4
Family Room with Balcony - Photo 5
Family Room with Balcony - Photo 6
Family Room with Balcony - Photo 7
Family Room with Balcony - Photo 8
Family Room with Balcony - Photo 9
Family Room with Balcony - Photo 10
Family Room with Balcony - Photo 11
Family Room with Balcony - Photo 12
Family Room with Balcony - Photo 13
Family Room with Balcony - Photo 14
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Family Room with Balcony - Photo 16
Family Room with Balcony - Photo 17
Family Room with Balcony - Photo 18
Family Room with Balcony - Photo 19
Family Room with Balcony - Photo 20
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Family Room with Balcony

The pool with a view and sauna are the special features of this family room. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

45 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Room with Balcony

Non-refundable
Breakfast Included
20% OFF$137.51

$110.01

Includes taxes & fees

Family Room with Balcony

Non-refundable
Half Board
20% OFF$167.84

$134.27

Includes taxes & fees
Junior Suite - Photo 1
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Junior Suite

This suite's special feature is the sauna. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

45 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite

Non-refundable
Breakfast Included
20% OFF$275.08

$220.06

Includes taxes & fees

Junior Suite

Non-refundable
Half Board
20% OFF$310.93

$248.74

Includes taxes & fees

Guest Reviews

8.4
Excellent86 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness8.1
Service9.0
Location9.1
Room Quality7.5
Amenities8.6
Value for Money8.0
Food and Beverage8.6
Overall Experience8.4

Select topics to read reviews

S
Siti Nor AkmaliahbnBN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0

I like the room overall, but I was a little disappointed with this stay. I had requested a room on the 7th floor in advance, but was assigned a room on the 11th floor instead. The room cleanliness could also be improved, as there was dust on the floor and I noticed stains on the bedsheets and pillowcases. During my previous stay on the 7th floor, everything was much better, so this experience was quite different.

I didn't sleep well due to noises from lizards throughout the night, and I found several lizard droppings on the floor, which was quite unpleasant. I hope the hotel can improve its cleanliness and pest control measures.

Helpful?
H
Hj ZulhilmibnBN
Verified booking
family_with_children
Standard Room
Stayed in Jun 6, 2026

"Excelent"

9.0

Very good

Helpful?
K
KlárachCH
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Good"

1.0

This was the worst hotel experience we have ever had. The room was very dirty, with insects present, stains on the bedding and walls, and a bathroom that was not properly cleaned. The overall condition of the property was far below what we expected. There was also an unpleasant smell in the breakfast area. The photos on the booking site are very different from reality. The pool area appears modern and well maintained in the pictures, but in reality it is worn down and poorly maintained. We felt that the advertising was misleading. In our opinion, this property does not meet the standards of a 4-star hotel. Based on our experience, it would be closer to a 2-star property. Unfortunately, we were unable to find any positive aspects of our stay.

Helpful?
H
HAJAH NOORHANIFAHbnBN
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Very Good"

7.0

Breakfast menu is fantastic and the hotel staff was very friendly and helpful 👍🏼

The location of the air conditioning in the hotel room is not strategic, the air flow is not near the bed. We felt a bit hot . However we enjoyed our stay at Pentacity Hotel.

Helpful?
K
Kathryn YauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"A Family Hotel."

7.0

It was fairly modern and adjacent to a new large shopping centre. Suitable for families with children.

The rooms are based around large water slides so there is continual screaming. The rooms are very small and only suitable for a one night stay.

Helpful?
T
TANSULIATIidID
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Noise pollution very bad."

5.0

The aircon compressor was very noisy. They just put it next to the window. We couldn’t sleep comfortably, it was very annoying.

Helpful?
M
Mrs Lynn Hj AjamainbnBN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0

Good access to shopping center. Friendly staffs, breakfast so yummy..definitely worth our money

No iron board and iron inside the room . Have to call to borrowed it which estimates time 2 hours.

Helpful?
J
Javier JesusauAU
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"The facilities, and the staff were exceptional, they were super friendly, attentive, and they tend to learn and work aro"

6.0

Location, exceptionally convenient

The rooms were too small, infrastructure doesn’t looks safe, and lots of cracked lines outside the building. Extremely hot room, you must run air on 24/7. And the Bed was tiny, even for a double bed.

Helpful?
M
MartingbGB
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0
Helpful?
F
FaezahbnBN
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

9.0
Helpful?