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Empress Palace Hotel

12788 Ross Place, Surrey, CA

Empress Palace Hotel - main view

About the Property

Amenities and Features

  • Enjoy stunning views from the terrace and garden
  • Stay connected with complimentary wireless internet access
  • Benefit from wedding services and a cozy lobby fireplace

Featured Amenities

  • Quick and convenient express check-out
  • Stay fresh with dry cleaning/laundry services
  • Access to a microwave in a common area for added convenience

Room Features

  • 15 unique guestrooms with heated floors
  • Shared communal kitchen available for meal preparation
  • Cozy up in separate sitting areas with complimentary Wi-Fi

Book your stay at Empress Palace Hotel for a memorable experience nestled in the heart of Surrey, minutes away from the Taj Park Convention Centre and Holland Park.

Facilities & Amenities

Express check-out
Fireplace in lobby
Free WiFi
Terrace
Garden
Express check-in/check-out
Wheelchair accessible
Outdoor furniture
Fireplace in lobby
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

* Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

Z
Zuba
Verified booking
family
Standard Room
Stayed in Jan 4, 2025

"Exceptional"

10.0

We highly liked there

Helpful?
H
Hanna
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2024

"Exceptional"

10.0

Classy abd superb as of advertised it is located in a very nice family hood area of surrey They have two ways of entry One from Main Street on 128 and other from back side We chose Main Street that was easier Hospitality was great room was outstanding appearance and class Honest hosts and trusted

Helpful?
H
Henry
Verified booking
pet
Standard Room
Stayed in Dec 26, 2024

"Exceptional"

10.0

It was a real palace They have different y types of rooms or private suites Scroll to see all options

Helpful?
S
Sita
Verified booking
friends
Standard Room
Stayed in Dec 26, 2024

"Exceptional"

10.0

Great strategic location beside buss stop and high Friendly host Well kept Royalty feeling

Helpful?
A
Aliyan
Verified booking
family_with_children
Standard Room
Stayed in Dec 24, 2024

"Exceptional"

10.0

For Christmas We booked for our event Great price and bring at palace 2500 dollar for a day evebt abd 20 sleep over was great

Helpful?
Z
Zak
Verified booking
family
Standard Room
Stayed in Dec 19, 2024

"Exceptional"

10.0

We noticed they gave two types of rooms and suites Rooms with shared bath that is pretty good lower price like inns around Or Private suites like hotels We booked a room but they explained us is better we upgrade to suite and we did Everything was perfect there for us Being Family of 8 children with wife is not easy So I always consider safety and comfort This is my best experience by now We felt were hosted by their heart and wills to bring more laughter for us during Christmas

Helpful?
A
Ali
Verified booking
family
Standard Room
Stayed in Dec 16, 2024

"Exceptional"

10.0

Majestic look

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Dec 9, 2024

"Excellent"

8.0

The owner was lovely. Property was way overpriced but it was the weekend of the Eras Tour so everywhere was. It's basically a big house with numbers pasted on the doors of extremely basic rooms. Shared bathroom. Zero amenities. As basic as you can get. If you're cool with that, then it might work for you. If I had other options that weekend I would have taken them.

Helpful?
N
Nicole
Verified booking
family
Standard Room
Stayed in Dec 9, 2024

"Good"

2.0

I booked and wanted to cancel because the price was too high when we added additional guests. She refused to cancel my reservation and charged me over 500 for a room I didn’t even stay in. After she refused to cancel, I did not want to stay there. She was price gouging because there was a Taylor swift concert.

Helpful?
J
Jannet
Verified booking
family_with_children
Standard Room
Stayed in Dec 9, 2024

"Exceptional"

10.0

We really like this place It is very continent and safe Protected and easy access Price is fair and our family regularly visiting us staying here

Helpful?