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6.2 / 10 Guest Rating

Italia Estación Hotel Mérida

563 C. 69 Centro, Mérida, Yuc., 97000, Mérida, MX

Italia Estación Hotel Mérida - main view

About the Property

Comfortable and Convenient Stay

  • Luxurious Amenities: Enjoy a restful night's sleep on a Select Comfort bed with down comforters and Egyptian cotton sheets. Stay entertained with cable programming or stay connected with complimentary wireless internet access.

  • Prime Location: Explore the city easily with key attractions like Santiago Park and Museo Casa Montejo just a short distance away. The hotel's proximity to various points of interest makes it an ideal choice for travelers.

  • Easy Access: With the US Visa Applicant Service Center within walking distance and Mérida International Airport just a short drive away, arriving at and exploring the city couldn't be more convenient.

Don't miss the opportunity to experience comfort, convenience, and prime location at Italia Estación Hotel Mérida.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Well-lit path to entrance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good18 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean room.

Categories

Cleanliness7.6
Service8.1
Location5.6
Room Quality5.6
Amenities5.6
Value for Money5.5
Food and Beverage5.6
Overall Experience6.1

Select topics to read reviews

F
Francisco Javier
Verified booking
family
Standard Room
Stayed in Oct 2, 2023

"Good"

6.0

La red wife no llega a los cuartos y nada dentro de las habitaciones puede conectarce a la red

Helpful?
S
Sean Bernhardt
Verified booking
partner
Standard Room
Stayed in Sep 17, 2023

"Good"

2.0

close to bus station, i did not like that it smelled like mildew, The door to the room didn't lock. it was brighter in the room at night than during the day couldn't sleep. The staff didn't fix the problem with the door though they tried. I've stayed in places cheaper that were way nicer.

Helpful?
Z
Zoraya
Verified booking
Standard Room
Stayed in Apr 13, 2023

"No cumplió mis expectativas "

4.0

Las habitaciones no son tan limpias como en la fotografía en específico los pisos, no sale suficiente agua de la regadera y no tiene agua caliente, el servicio de Internet es malo y muy ruidoso el ambiente, no existe política de silencio en los pasillos por lo que si alguien está transitando de noche o madrugada con alto volumen de música seguro no duermes como en mi caso y más porque llevé a un menor de edad, no existe ese tipo de control nadie le dice que no puede hacer tanto ruido, lo único bueno es la ubicación que está justo frente al ADO y su cercanía con el CAS

Helpful?
K
Karina
Verified booking
family
Standard Room
Stayed in Apr 9, 2023

"Good"

4.0

El lugar estaba limpio y está ubicado frente a la terminal de autobuses, lo cual es conveniente. Por el contrario, al momento de hacer el check in nos indicaron que no tenían servicio de internet y que no garantizaban que se resolviera. Estuvimos sin ese servicio los dos días de nuestra estancia. También reportamos una fuga en el lavabo del baño, al abrir la llave el agua salpicaba por todos lados mojándonos la ropa. Nunca fueron a revisarlo. Y finalmente nos tocó una habitación en la planta baja, dónde (por el eco del edificio) se escuchaba todo lo que pasaba en recepción, así que me tocó despertarme varias veces en la noche por el ruido.

Helpful?
J
Janette Yazmín
Verified booking
Standard Room
Stayed in Apr 6, 2023

"Good"

2.0

Tenían mi reservación pero no me instale debido a que no servía el funcionamiento del baño y no hay otra habitación igual motivo por el cual me cancelaron la reservación y comentaron que no lo cargarían , tuve que buscar otro lugar al momento. Y más caro

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 15, 2023

"Don’t Stay Here!"

4.0

Although the people were nice they were disorganized with check in. The beds were made beautifully. The mattresses were hard but comfortable for sleeping. The room was clean except the black mold going up the wall in the shower. There was NO hot water in the shower. The sink faucet overshot the sink and wet the floor. The bath towels we were given were still damp. We could hear the staff talking to each other from the hallway to the registration desk all night. They had drinking water in a big jug at the registration desk but no cups! Fortunately we had empty bottles to fill. The room smelled of paint. I was very disappointed.

Helpful?
J
José
Verified booking
Standard Room
Stayed in Feb 10, 2023

"Good"

4.0

No dispinian de wify

Helpful?
M
MERCEDES
Verified booking
Standard Room
Stayed in Jan 25, 2023

"Exceptional"

10.0

Es un gran hotel, excelente el personal que lo atiende y muy bien ubicado.

Helpful?
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