Opal Lofts - Quartier Latin

Bel appartement bien situé. 15 min du centre-ville à pied et proche des transports en commun avec beaucoup de petits restaurants à proximité. De première vu pas très rassurant du au rez-de-chaussée (même immeuble mais pas la même entrée) délabré mais intérieur de l’hôtel moderne et bien refait. En revanche la chambre était légèrement petite mais assez bien agencé. Dommage que la propreté n’était pas vraiment au top (poussière au sol et sur les placards).

Bien situé avec plusieurs rues principales autours, à 20 minutes à pieds de plusieurs plusieurs "attraits". Cependant, chambre assez humide et TRÈS petite... Ce n'était PAS la chambre sur les images. Donc pour le prix, je ne sais pas si le rapport est si bon... N'a pas de verre, de coupe, etc. que 2 tasses (avec 2 bols, 2 assiettes, 1 chaudron). Bonne sécurité puisque c'est avec des codes (entrée indépendante). En général, c'était bien.

We self checked into our room which felt like a sauna. The remote for the ac was missing. After several calls back to the only number available for a contact, I finally insisted we have another room. We were assigned to another hotel for the night and had to handle getting there at our own expense. We were told to wait for instructions on what to do for the following nights stay. Figuring we would get a phone call because of the nature of the situation but instead an email was sent that i couldn’t open until later in the afternoon. By which time we had sent the cleaning lady away and apparently the guests who were checking into the room for the night. I called them back and was told to move back to the original hotel, with no arrangements made on the hotels behalf. I insisted that we settled in to the new location after picking up concessions and what not. We did not hear from anyone again until the final day when a gentleman called to tell us we had to move back and I explained that the room would not be ready for any new guests for the night regardless. He said he would call back and we didn’t hear anything else. Extremely unprofessional and tremendously inconvenient with no attempts to make it right. The amenities in the room were random and didn’t make sense for a small room with a kitchenette. Like 1 knife, 2 bowls, 1 plate. The only pot on hand was a stew pot big enough to feed an army. The bed was too soft and only a double, so it was crippling and tiny

0/10. Listen to the reviews about this property. Dirty, dusty, ants, bedbugs, horrible smell, you name it. If people are rating it good here, you probably got one of the most recently cleaned rooms because my room was actually UNTOUCHED for a very long time. It was pretty dusty and had this horrific smell along with ants crawling the walls and itchy beds (caused by bedbugs!) Would not recommend staying here. Avoid, avoid, avoid.

Noise on street until 3:00am kept me from falling asleep

There was an issue during the check in process in that the door mechanism wouldn’t unlock the door. With no desk or staff to assist onsite, I was locked out of my room for an hour and on the phone with Expedia who weren’t able to help. Someone finally called and was incredibly rude to start the call after if stated I wanted a refund and was going to book for somewhere else. The room was good overall and was pretty quiet. It was incredibly small and moving about could be a challenge unless you’re young a fit. Tip to management: treat your guests like they matter to you ! I would choose to stay somewhere else in the future.

I had a deluxe double room, but there was nothing deluxe about it. The room was tiny, dark and stuffy, and dont expect room service. The entire building was in need of a thorough cleaning and repairs. There was construction in the commercial space right below my room that started at 7am. When I brought it to the hotel's attention, they told me they'd look into it but never got back to me, so I ended up leaving early. Since there is no staff on site, you can't talk to anyone directly either. The only good thing I have to say about the property is the location, as it very central and close to all transit. However, there is a lot of street life on this block, so if you like it to be quiet, this hotel is not for you.

Great location and clean accommodation.

Perfection

Terrible customer service, i complained about our air conditioning not working and our sink being clogged and they kept saying someone would come but never did. Insanely overpriced for what you get I dont recommend at all.