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9 / 10 Guest Rating

Unho Tulum

C. 7 Poniente, 24, Tulum, QROO, 77760, Tulum, MX

Unho Tulum - main view

About the Property

Relaxation and Recreation
Indulge in onsite massages and take a refreshing dip in the outdoor pool to unwind during your stay at Unho Tulum.

Convenience and Comfort
Enjoy complimentary wireless internet, 24-hour front desk service, and cozy accommodations with premium bedding and modern amenities for a relaxing experience.

Ideal Location
Explore nearby attractions like Tulum National Park and Tulum Beach within a short drive from this family-friendly aparthotel in La Veleta. Book now to experience a perfect blend of leisure and adventure at Unho Tulum.

Facilities & Amenities

Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Scooter/moped rentals nearby
Porter/bellhop
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 10:30 PM.Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional25 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the great value for money.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality9.0
Amenities9.1
Value for Money9.0
Food and Beverage9.1
Overall Experience9.1

Select topics to read reviews

K
Karen
Verified booking
partner
Standard Room
Stayed in Jul 5, 2024

"Excellent"

8.0

Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.

Helpful?
C
curtis
Verified booking
Standard Room
Stayed in Mar 31, 2024

"Exceptional"

10.0

Very beautifully decorated! Just a beautiful place

Helpful?
L
linah
Verified booking
family
Standard Room
Stayed in Mar 17, 2024

"Exceptional"

10.0

The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!

Helpful?
B
Byron
Verified booking
partner
Standard Room
Stayed in Jul 6, 2023

"Exceptional"

10.0

Excellent place to stay...

Helpful?
M
Monique
Verified booking
family
Standard Room
Stayed in Feb 27, 2023

"Excellent"

8.0

…so many little bugs :-(

Helpful?