Courtyard by Marriott Navi Mumbai

Good

Good

On our way to Pune, my hometown, my family and I stopped by this Marriott property for breakfast after celebrating a wonderful Diwali with friends and family in Mumbai. Sadly, the experience fell short of the standards we’ve come to associate with the Marriott brand. Although the hotel didn’t seem very busy, the elevator took quite some time to arrive. The breakfast spread was rather limited, and the overall quality left much to be desired. The only cold beverage available — a Mango Milkshake — tasted more like flavored syrup than a milk-based drink. Many of the buffet items had gone cold, and the bakery and dessert sections appeared limited and lacked freshness. Service was also below par. The team seemed somewhat disengaged, with delays in serving live station orders and even a mix-up at our table. It also took a few reminders to receive the bill. Later, we waited over 15 minutes for our car, as there appeared to be a shortage of valets. While operational challenges can happen, a warm greeting or an apology for the delay would have gone a long way. We’ve always enjoyed our experiences with Marriott across cities, which made this visit particularly disappointing. However, I do believe this property has great potential. With some focus on service attentiveness, food variety, and guest engagement, it could truly reflect the Marriott hospitality that guests like us have come to appreciate. I hope to see these improvements and would be happy to visit again in the future.

Location

Irrelevant pricing .

Attentive staff and a well-appointed, relatively new hotel. Breakfast is good. Lunch and Dinner off a la carte a bit more hit-and-miss. Laundry service excellent.

Spa needs a lot of improvement. Facilities are dated and feels quite dodgy. Booking and payment experience at spa specifically was a nightmare.

Perfect location

View of stadium - from room and the bar. Flexibility of staff to accomodate kids & food orders.

I love this hotel . Usually I came this hotel for business trip and it meets all my requirment for longer stay. Special thanks for to supports staff shantanu , harshali, shweta, shravan to give their best service in hotel.

My parents stayed here for a night, and the experience was truly exceptional. The staff made them feel welcomed from the very beginning — They were pleasantly surprised with a fresh fruit tray right after check-in, which was such a thoughtful gesture. The room was elegant, spotless, and very comfortable, with a modern design that added to the relaxing atmosphere. They also tried the spa, and it exceeded their expectations — the service was professional, the ambiance soothing, and it was the perfect way to unwind. The breakfast spread was absolutely fantastic! A wide variety of dishes, both Indian and continental, all freshly prepared and beautifully presented. The only small area for improvement would be the auto AC control in the room — it felt a bit warm during the night despite being set to 24°C. But honestly, that’s a minor detail in an otherwise perfect stay. Overall, Courtyard by Marriott Nerul delivers on every promise of a 5-star experience — warm hospitality, great food, relaxing amenities, and impeccable service. Highly recommended and would definitely love to return!

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