Alya Kartepe Villa Hotel

The quality of service, the cleanliness of the resort and Villa, the quality of the food, the amazing views.

Nothing

Einfach alles

Oncelikle basta Suna Hanim olmak uzere tum calisanlara tesekkur ediyorum. Hem hizmet hem iletisim anlaminda cok memnunduk. Ayrica kahvalti ve aksam yemegi muhtesemdi. Ozetle cok guzel bir tatil oldu bizim icin.

Our stay was in a specious 2-story villa inside a complex, 4 master bedrooms, kitchen, garden with pool fully furnished and equipped with guests needs. The pool wasn’t open due to snow and cold weather. Om Kalthum, Ijlal and the intelligent gentleman in suit were more than professional. They all made our stay unforgettable. The complex facilities a little wonderful animals corner to visit. As well as, it has a stylish restaurant where you MUST try their tasty and delicious menu. Suna and her team were fantastic, welcoming and generous. Location was super and handy. With no doubt, I recommend and will come back!

This is my 3rd time I come to this hotel, Miss Suna, is one of the best in that hotel solving all our issues in a second. Very well located, I keep going to the same hotel just because we do appreciate how the responsible Miss Suna is handling us otherwise I wouldn’t go. In o deal this is one of the best hotel in the region if you want to be close to the Kayak mountain to enjoy the snow.

In the negative side, we got the bathroom towel heater not working so we have to wait until the day after in afternoon to solve it, cause bathroom was frozen. One of the constructive remark that I would recommend this hotel is to have someone who speaks english in restaurants, and we need to have more professionalism in terms of communication as well there was some minors issues but never mind they were solved.

Beatifull view, near to cable car/teleferik

Taxi is not coming here. More English speaking staff