Résidence Midi 33 - Bruxelles Midi

A balance between location and budget. There are plenty of shops, restaurants around for reasonably night out. Similarly a walking distance to city centre. The place have its mods and cons my stay would have been better if the internet is working. Otherwise good stay.

Positive - good location, 15 mins walk from station air conditioning large bed fridge worked Negative bathroom lightswitch broken bathroom toiletroll holder broken bathroom sink plug not working bathroom shelf missing end strip no signal for tv bedside table missing a foot so lopsided

The most serious issues included: 1. Non-functioning air conditioning, with no fans provided despite repeated assurances that they would, and most windows in the living room were permanently locked. Our 3-year-old fell ill due to the heat. 2. Persistent sewage smells and blocked plumbing, which rendered bathrooms and main bedroom unusable. 3. Serious safety hazards, including exposed electrical sockets next to the bathtub, missing balcony glass panels, damaged balcony flooring, and balcony doors that couldn’t be locked - posing risks of injury and break-in. 4. Non-functional TVs 5. Master bathroom and toilet was inside the bed without separation / divider / door 6. Second bathroom was partially unusable due to drainage issues and missing parts. 7. Construction work carried out in the apartment during our stay without notification or alternative accommodation being provided. 8. Repeated failure to respond, despite complaints being made daily both at reception and via phone.

Very nice and clean place to stay, location is not that nice but close enough to the city center

Our recent stay at this hotel was a major disappointment. From the moment we entered the room, it was clear that cleanliness and maintenance were not a priority. There were visible stains on the sofa bed and the bed linens, which made us question whether anything had been properly cleaned. The AC unit was leaking water onto the floor, creating a safety hazard and making the room even more uncomfortable. The chair in the room was filthy – we didn’t even want to touch it, let alone sit on it. To make things worse, the TV didn’t work at all, and neither did the dishwasher, which was especially frustrating since we chose this place for its “fully equipped” amenities. We reported all these issues to the front desk, but the staff were completely unhelpful and dismissive. It felt like they just didn’t care. For the price we paid, this was an unacceptable experience. I would strongly advise against staying here until serious improvements are made in both cleanliness and customer service.

The room is okay — it has a small kitchen and a mini fridge, which is convenient. However, the bed is uncomfortable; you can feel the coils shifting every time you move. The bathroom is spacious with good water pressure. The internet connection is very poor. The location is close to Midi Station and just minutes from many tourist spots, but the surrounding area is quite dirty.

Poor Property Maintenance

Flies everywhere. Stinks. Electricals sticking out

Getting into the building the first time was a nightmare, we weren’t told to use a different keypad after dark and someone going into the building told us. The power went out (in the whole building, I think) and then was fixed, but our toilet stopped working and despite being told it would be fixed/ someone fixed it when we were out, it was never fixed. We manually flushed by pouring pots of water into the toilet. There was a small kitchen area that we were able to use without fail to cook some meals which was nice.

Although the location was convenient for me the apartment was tired and not particularly clean. The WiFi was also temperamental.