Host & Stay - Freshwater River View

The location is great.

Unfortunately when we arrived at the flat, it was not clean. The cutlery in the drawer was dirty, worktops were not lean, the cupboard doors were not cleaned. When I opened the cupboards to get plates and cups they were dirty. I had to clean the kitchen which you really should have to do. Then when I went into the bathroom, there had been cleaning products and a plunger left out, on inspection of the toilet and sink area it became apparent that although there were cleaning products these had not been used. I was not impressed and took photos. Went into the living room and the curtains were hanging off the rail, the coffee table was all marked, sticky and again not cleaned. I contacted the host and asked if they organised the cleaning of the flat and they advised that they did, so that it was already for us. I’m not sure if they inspected the work but it certainly wasn’t clean. It is now as we cleaned it and the only reason we stayed was there was no other accommodation available as it was Cowal Highland Gathering. Not really impressed especially with the price we paid.

Absolutely mingin place is disgusting don’t think it’s ever seen a cloth,you also need a climbing rope to get upstairs on near vertical stairs 🤬

Filthy and smelly

Location fine No bkf

Had musty moldy smell Sneezing all the time No normal allergies

We got there after I had been driving for 12 hours ,to find the people that own it were on holiday there .I had 2 kids age 3 with me .Then had to find somewhere else to stay ,and was unable to speak to anyone to try and sort something out for me .I had to do it myself .Will not book with this company again

Nothing

The fact that no key was left at the property so we had to find another hotel at 1 am when we arrived

The view

Lack of utensils in the kitchen - very meagre! The seating was inadequate for six people. I contacted them to tell them the situation and the response was that there were two chairs in the loft bedroom. Unfortunately the very, unsafe (carpenter's opinion) ladder to the loft did not allow enough space to get the chairs past the ladder into the sitting room When I explained this, there was no response,!

No breakfast but location ok for our needs.

Outside stairs need cleaned as slips. Loft ladder too steep and dangerous with not enough room to get by. Beds awful, double mattress on queen sized bed with lumpy extra mattress on top. No room to Open drawers at the end of the bed. Living room very very old fashioned with settee broken. No hot water, had to phone cleaner to feed meter twice when power went out. Horrible smell of cannabis coming from downstairs apartment. Really really angry at having paid £910 for four days in this flat. Worst one I have ever booked and awaiting an answer to my complaints.

Dreadful level of cleanliness and we didn’t dare eat off the crockery without washing it