Auberge Rose - Hostel

There were literally massive bugs crawling all over the bed in the room. The room was very messy and dirty and not ready to receive anyone. We had arrived exhausted and were even ready to tolerate the mess and spent an hour trying to kill the bugs the huge bugs and beetles that were attacking my young daughter. We were going to wait until morning to get our place changed. But as it got worse and worse after three hours, we finally had to have an emergency move to another place at 2:30AM. Thankfully, Expedia, after reviewing the graphic videos of the bugs and beetles crawling all over the bed, handled this move with professionalism and grace. This place should be shut down by health inspectors and should not even be allowed on Expedia. I'm an expedia customer for over 20 years and have stayed in hundreds of hotels and hostels through Expedia all over the world in six continents and have never seen something this bad in my life. This was definitely the worst experience in 20 years in a hotel or hostel ever.

Son matelas était usé

C'est un endroit sympa le problème est que je me suis retrouvé dans le dortoir des garçons parce qu'il n'y avait plus de place dans le dortoir des filles, 9 garçons et 1 seule fille dans une chambre, je ne sais pas si c'est vraiment normal ce genre de situation. J'avais réservé pour 2 nuits mais j'ai finalement passé qu'une nuit, je me sentais trop mal à l'aise

Booked from 25 April to 2nd May but did stay. The location was very unclean, with heavy unpleasant smell, highly over crowded, had to leave location immediately due to feeling unsafe and inappropriate touching by an occupant. Currently trying to get a refund via PayPal.