Hoi An Blue River Hotel

Hotel is no longer operating. Wasted time And money looking for alternative accommodation. Told booking .com about it and they said they'd get back to me in 24hrs, and got no reply after my complaint. All in all, pretty shitty experience.

Breakfast was very good, with a few options to choose from. The room was nice and comfortable. The pool was a nice refreshing addition. The staff were friendly and helpful. The location was quite a bit removed from the old town. Some might find that to be too far, but we really liked that it was away from the hustle of the busy old town. It was an easy walk or taxi ride into town.

Although I had booked my room weeks in advance, on the day of my arrival they did not have a room for me. They initially offered to find me a room at another hotel close by but failed to do so. I was able to stay with my friends in the same hotel for one night until my room was ready. They hadn't adjusted the bill automatically when it was time to check out - they would have charged me for that night.

This property is not available any more

Purtroppo hanno cancellato la mia prenotazione il giorno prima del mio arrivo, per me è stato un problema trovare un'altra struttura allo stesso prezzo con così poco preavviso.

Lage Frühstück

Man sollte vorsichtig sein, wenn man mehrere Leistungen (wie Wäscheservice, Ausflüge oder Transport) über die Unterkunft bucht. Die Abrechnung erfolgt oft erst am Ende, und wir haben leider zu spät festgestellt, dass uns deutlich zu viel berechnet wurde. Außerdem wurden wir ziemlich unter Druck gesetzt, bei einer befreundeten Schneiderin Kleidung anfertigen zu lassen. Außerdem roch es muffig und man sieht Schimmelspuren an den Wänden.

Remote location was quiet.

Did not like the service. Breakfast was mediocre. Had a simple breakfast the first night. The following day there was no one around to make breakfast. We left the next day no refund. We had booked for one month. Took our losses.

Bien placé, confortable

Odeurs d’égouts et beaucoup d’humidité dans la salle de bain