Mama Shelter Rennes

Bon séjour mais manque de petites attentions dans les chambres. Pas de verres, pas de machine à café

Hôtel super sympa au centre de Rennes L’espace spa piscine est génial Deco originale et ambiance agréable Je recommande + +++

Great hotel chain the always offers good location and good staff to make you feel welcome.

Mon pied-à-terre quand je viens à rennes. Chambre spacieuse, literie confortable, restaurant super et équipe au top.

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.

design et emplacement ideal par contre, la température de la piscine était froide. impossible de rester. :-( Au regard du nombre d’étoiles (4) de l’hotel. ce n’est pas acceptable.

Lovely rooms and building. Chaotic breakfast service though as all the food and drink options were spread across the restaurant. Otherwise great stay and amazing roof terrace!

Great stay, really friendly atmosphere and helpful staff. Could have offered more pool availability if anything.

Chambre exposée au bruit et a la lumiere de la place des Lices..personnel très bien