Casa de las Escaleras

The staff is very friendly

The walls are a little bit thin

Great stay! The room was clean, everything worked well, and the staff was friendly. No issues at all would definitely stay again.

Rooms are renovated and everything was very clean. Location is okay.

House has at times a kind of sewage odor

Todo excelente Maus agusto

Pros: Rented the suite, so lots of room. An easy walk to Centro. Manager Luis brought portable heater when I asked. Breakfast just satisfactory, but they did make it early for me on leaving day when I had an early bus.

Con’s: It would be best to have a comprehensive understanding of Spanish, as no staff spoke any English. I had a frustrating twenty minute interaction with Luis when I asked him, via translator and WhatsApp, to pin the combi location to go to Tzintzutzan on a map for me. Should have taken five minutes, but he tried to sell me a guide who is a friend, then to take a taxi to the location for the combi (which turned out to be a 5-10 minute walk). The suite was not the cleanest, with some cobwebs, and my socks got very dirty walking on the floor. When I cleaned up some spilled water with a facecloth, the cloth came back brown.

super friendly helpful staff

noisy next to street

Cute little B&B. A few blocks from Centro on a very quiet street. Nice terrace for breakfast with great views. But maybe too far from Centro.

Un lugar acogedor!

Servicio atento....