Luna Azul by Uvas

Buena opción pero la atención a cliente es deficiente o no tan atenta como se esperaba

Overall tnis property is well locationwise. It is noisy at all times, even at night time, with dogs always barking and lots of traffic, day and night, since its located in a busy avenue. The rooms are clean and maintained, however we noticed that the bath towels always had a funky smell to them. I would advise to take your own towel. The complementary breakfast was not always available, so if you are counting on having breakfast there every day, don’t! For those that are used to the resort experience, Luna azul is not that, meaning that, don’t expect staff to be to your disposal nor ask for this and that, because chances are you won’t get it. Luna azul is a place to just crash at night, shower, and go out about your day. I have to say that I do recommend staying at luna azul if you are on a budget and or just want to venture out in to Cozumel and do your own thing.

Una mala experiencia, regadera del baño esta obstruida no sale parejo, ofrecen desayuno bufete por un costo adicional y es pésimo no hay nada más que huevo y frijol 😡

Great stay!

Very nice place to stay. Service and staff were great!

La TV no funcionó la siguiente noche nos cambiaron de habitación, se desprendió el espejo, pagamos servicio de desayuno y a las 10.30 bajamos y nos dijeron que ya no había servicio

The room was clean and comfortable! The bed was clean and comfortable for sleeping. There was AC. The bathrooms were nice and they provide clean towels. The balcony for my room with hammock/swings was perfect for relaxing! The pool is clean and the breakfast was great. The staff is very helpful! The hotel is located about a 7 minute walk to the beach and cruise port area if you want tourist type things, but it is far away enough that you weren’t in the middle of chaos. There is a grocery store, a perfect coffee shop (Cafe De Isla), and some really great restaurants within like 4 minutes. I will definitely be back to stay at Luna Azul!

Todo bien.

Til pengene et helt udemærket ophold. Vi havde en overnatning, som primært kun var til selve overnatningen og et enkelt bad. Vi benyttede derfor ikke hotellets faciliteter udover værelset. Fine senge og bad, fremstod rent og med de fornødne ting som skal bruges. Der er temmelig lydt, man kan derfor høre hunde, haner der galer mv. fra vejen. AC og wifi fungerede upåklageligt. Indtjekning og udtjekning foregik lynhurtigt uden de store armbevægelser fra personalets side.

Todo estuvo muy bien, el servicio increíble por todo el personal perfecto para lo que necesitamos y poder explorar la isla