Hampton Inn & Suites Rochester Downtown

The check in process was easy, the room and bathroom were very clean, there was plenty of shampoo/conditioner/etc in the bathroom. The pool was way overchlorinated, my kids usually swim for hours, but they only stayed in for a little bit because their eyes were burning. More tables in the pool area would be nice. The workout area looked really nice, I didn't get a chance to use it, but it looked like it had everything you could need. The breakfast was good, my kids enjoyed the waffles, the eggs were good and I liked that there was plain oatmeal with the add ons which is my favorite.

I can't think of anything at the moment. The check in took a while because there was an extended phone call, so maybe a second person available to help check in at times would be helpful.

The location and ease of access to our desired destinations. The day shift staff was courteous, friendly and helpful. The room was clean and very comfortable.

Nothing

Close to our various destinations.

Need more parking lot space. I realize there is a parking garage next door where tickets are validated but in the winter time it’s nice to be able to park close to the hotel building.