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8.2 / 10 Guest Rating

Hotel Castillo Viña del Mar

José Francisco Vergara, Vina del Mar, Valparaíso, Vina del Mar, CL

Hotel Castillo Viña del Mar - main view

About the Property

Designated Smoking Areas and Playground
Enjoy the convenience of designated smoking areas and a playground during your stay.

Complimentary Continental Breakfast
Start your day right with a complimentary continental breakfast served daily.

Free Wi-Fi and Air-Conditioned Rooms
Stay connected with complimentary wireless internet access while relaxing in one of the 25 air-conditioned guestrooms.

This hotel in Vina del Mar is ideally situated near Flower Clock and Caleta Abarca Beach, offering easy access to nearby attractions. Book your stay now at Hotel Castillo Viña del Mar!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
Playground on site
Free continental breakfast
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children may not be eligible for complimentary breakfast.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent11 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

G
George
Verified booking
Standard Room
Stayed in Dec 1, 2024

"Good"

6.0

Staff great, property dated and needs some upgrading! Doors need securing as noisy in the wind! Rooms very dark

Helpful?
S
Scarlette
Verified booking
Standard Room
Stayed in May 14, 2024

"Pésima experiencia "

2.0

No recomiendo este lugar para nada. Llegamos en la madrugada y al llegar se nos realizó un cobro adicional de 40 mil pesos los cuales si no se pagan en el minuto no podíamos hospedarnos ahí. Este cobro fue a parte del pago por la habitación que se había hecho al momento de la reserva. Una vez llegamos a la habitación, tenía un olor a humedad terribleeee estaba irrespirable, el baño de la habitación tenía vida propia de la cantidad de hongos que tenía, sobre todo en la ducha. La cama tenía un cubrecama blanco totalmente manchado, ni siquiera quiero pensar de que manchas o fluidos se trataban, pero un desagrado total. Nada que ver con las fotos, una estafa total, no desperdicien su dinero en este hotel. El desayuno dejo mucho que desear, el jugo que servían parecía jugo en polvo de la peor calidad, el café era en sobre malo, lo único bonito el exterior, muy verde, pero todo se opaca con la pésima y traumante experiencia de la habitación.

Helpful?
J
Juana María
Verified booking
friends
Standard Room
Stayed in Jan 29, 2024

"Excellent"

8.0

Good attention

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Dec 30, 2023

"Exceptional"

10.0

Bel hotel avec un style médiéval. Bon déjeuner, mais trop de variétés.

Helpful?
L
lehlee
Verified booking
partner
Standard Room
Stayed in Dec 13, 2023

"Exceptional"

10.0

Atmosphere

Helpful?
S
Scott
Verified booking
family
Standard Room
Stayed in Oct 7, 2023

"Exceptional"

10.0

Had an amazing time here. The staff were friendly and speak English well, you can grab beers from the fridge for 2000 cpl a piece, the ambiance of the terrace is calming, and the breakfast is great with yogurt, eggs, cereal and deli meats as options with plenty of bread and cake slices. The room was cozy with an air conditioning unit overhead and soft sheets over a spring mattress for beds. The shower is surprising as it has three nozzles, the water heater is in the bathroom telling you how hot the stored water is and superb water pressure. And finally, as the capstone, the castle cat is cute. Be sure to ring the bell at the door (rope at top right) and have a similarly great stay.

Helpful?
P
Pedro
Verified booking
Standard Room
Stayed in Sep 9, 2023

"Una experiencia"

10.0

Muy buena experiencia un bello lugar

Helpful?
A
Alejandro
Verified booking
Standard Room
Stayed in Aug 15, 2023

"Decepcionante, debut y despedida"

4.0

El lugar es bello y tiene mucho potencial, pero le falta mucho en temas como el desayuno, muy poca variedad y además equipamiento deficiente, ejemplo la cafetera, alguién vegano o que deba tomar lacteos sin lactosa, no sobrevive, en las habitaciones, faltan toallas y confort, podría seguir, pero la relación del precio y atención comparado con otros lugares del mismo precio, esta muy por debajo

Helpful?
S
Sariah
Verified booking
family
Standard Room
Stayed in Apr 4, 2023

"Exceptional"

10.0

Service, the best! And a cool hotel!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 28, 2023

"Okay medieval themed hotel"

6.0

This medieval hotel was fine, however I have the following complaints. 1. The address on hotels.com is wrong. 2. It is not clear how to enter the hotel. There is a sign in English on the door that says “We Are Open” but you have to ring the doorbell to get in. 3. You have to pay extra as a foreigner if you don’t have your visa paper. 4. Exiting the hotel requires ringing a bell, which was not explained.

Helpful?
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