Zum Spalenbrunnen

The hotel is central and accessible in a quiet neighbourhood. The room was basically clean and functional. Staff were helpful but not always available. The Indian restaurant smells pervaded the spaces. Overall, the hotel is in dire need of refurbishment.

The hotel building is very old and poorly maintained. The reception staff were unprofessional and unfriendly when speaking with tourists. The mattress was extremely soft — after sleeping on it, it felt like a hole had formed, and I woke up with back pain. The entire building had a strong garlic smell, which was unpleasant. There was no extra toilet paper in the room, even though we were four people staying there. When I asked reception for more, they told me, “This is enough for you, you don’t need more,” which I found rude and unacceptable. Overall, I would not recommend this hotel.

This property might be an option for those on extreme budget, but in general I would not recommend. The room does not have AC. Opening the windows in our case meant taking it off the hinge and laying it open. Minimal fan. Open windows also meant exposure to traffic noise - this property is on a tram route - as well as insects. Water in shower drain backed up. TV remote batteries were corroded in place. We tried to cancel after one night of a two night reservation. Owner would not refund second night.... Recommend to avoid and I am a bit surprised it is listed on the Orbitz site.....

very friendly people. great location, quiet

Nice staff. Quiet room. Room would be perfect if it was 80 years ago Breakfast so-so

it was close to the marktplatz, where we got trams and buses to get to places. There was no bar though! I'd stay there again b/c of the location

Not bad accommodation. Conveniently located close to old town. Pillows were awful and main desk was unable find more because the service person had the day off. Also locked us out at 8pm. Had to ring offsite number to get a pin. Lucky we had phone service on holiday sim. All and all not bad but hard to recommend

Great stay. Very friendly and helpful staff. Great location to old town and reasonably convenient parking.

The hotel is easy access by bus or tram, so look it up before you arrive. Walking with Google map to hotel is a bad choice. The staff is great, the restraunt is good, the breakfast is ok, the room was good, but the bed was creaky and just ok.

Location is ok