Club de Patos

Es un lugar para desconectarse! me encantó

Just perfect!

The hotel and service are great The hotel is nice and very intimate small hotel The food is good and the beach and pool are nice but can improve

Beautiful rooms and grounds

This property is magical. It offers a serene, tranquil, and beautiful environment to relax. The beach is amazing. The entire property is peaceful, charming, and welcoming. The staff is professional and incredibly attentive. It is truly wonderful and just what we needed after a week vacationing in Merida. Kudos to the staff for making this such an incredible experience.

Brautiful hotel, amazing service. Plenty of sights around. The beach is beautiful.

The beach

While the hotel is in a nice location, the customer service really changed our experience. We were promised a refund for our night because of a hurricane, but then they changed their minds and didn’t communicate clearly about it. We kept asking about the situation, but we got different answers each time, which was really frustrating. Not only did they share different solutions each time, ranging from a refund to just credits, but they were also rude while communicating. On top of that, the food wasn’t great at all. We expected better support and clearer solutions, but instead, we felt let down. This experience has made us think twice about coming back or recommending it to others.

Top notch, nothing better in Sisal.

Increible un lugar soñado naturaleza instalaciones y atencion extraordinarias

La experiencia fue maravillosa, ubicación bonita, comida deliciosa, atención en general excelente, sin embargo por el costo del hotel los blancos (específicamente toallas piscina/playa) estaban viejas y machadas. Fui a festejar mi cumpleaños y no me preguntaron si festejaba algo en especial, me hubiera gustado me lo preguntaran y al menos un detalle en el desayuno o en la habitación como en otros hoteles del mismo costo. Por todo lo demás fue una estancia agradable.