Charming Apartment in the City Center by Wonderful Italy

Locația a fost frumoasă și foarte spațioasă, curățenie și mobilier frumos în stilul specific sicilian, bucătăria utilată.

Strada este extrem de gălăgioasă nu ne-am putut odihni nici măcar o noapte fără să nu fim treziți de 2-3 ori, locația rămâne fără curent electric in momentul în care este folosit aerul condiționat, mașina de spălat și frigiderul și uscătorul de păr in același timp, am contactat agenția pe wattsapp și nu ne-au răspuns, am găsit un nr de pe site și într-un final am reușit să vb cu cineva care prin niște instrucțiuni cum să punem siguranța la loc am reușit să avem din nou curent electric !!! Parcatul mașinii este o adevărată bătălie pt ca nu sunt spații de parcat în zona respectivă !

Wir hatten einen fantastischen Aufenthalt in dieser wunderschönen Wohnung! Beginnend mit der Kommunikation, die professionell, freundlich und sehr aufmerksam war. Wir wurden vor Ort empfangen und „instruiert“. Das erste Highlight ist die Lage. Mitten im Weltkulturerbe Palermo Altstadt. Sofort fällt auch die außerordentliche Sauberkeit auf. Die Maisonette Wohnung ist großzügig geschnitten und sehr geschmackvoll eingerichtet, inklusive einer top Küchenausstattung sowie Waschmaschine. Das Schlafzimmer auf der Galerie verfügt über ein französisches Doppelbett, was kein Manko ist. Wer sich lieb hat, braucht für erholsamen Schlaf nicht zwangsläufig ein klassisches Doppelbett :-) Zusammengefasst: die Wohnung ist eine Perle, hat zu unserer Erholung beigetragen und wird uns definitiv wieder behausen!

My review has to deal separately with the apartment and the admin. The apartment is very good. Spacious lounge and main bedroom with en-suite. A second bedroom on the mezzanine floor with en-suite. Plus an extra toilet downstairs and a well equipped galley kitchen plus utility area. Apartment is on the second floor but high ceilings mean the walk up is equivalent to a fourth floor apartment (51 steps). Ok not normally an issue but the lift did not work from day 2 onwards. Coffee machine in kitchen with no coffee at check in - promised for next day but never arrived. On day 3 the hob would not work - so no coffee machine, no working kettle on the hob so microwave water for coffee. Even sent a video of us trying to get hob to work!! Pre check in admin a complete shambles as my efforts for 3 weeks before arrival were a complete waste of time. Only got a very limited response after deadline to cancel had passed. Not happy at having to then pay a late arrival fee for being 30 mins after they capped check in at 8pm. Also made to sign another contract that evening so we could stay - absolute nonsense as my contract is with Hotels.com - not Wonderful Italy, or Travel Staytion or Expedia so all popped up at various times but did nothing to help. As I said the apartment is very good and well located being only 400 yards from Central Station but nightmare stuff with so called admin and support.

Great apartment great location

Top floor lift not working we were advised it would be fixed but it was not

We don't have a breakfast in Price. Apartment exceeded over expectations, first a position in center of Palermo, really charming interior, with plenty of old furniture, paintings, real enjoying to see all inner design with a sense for nice. WE really enjoy over stay, and if I in any case come again to Palermo I book this property again. So it is not overrated a listing on Booking with headlines CHARMING APARTMENT IN CITY CENTRE. That was a brilliant chose.

Nothing for complains.

Large apartment that was conveniently located for exploring the older city of Palermo and the markets and restaurant district. We appreciated the rep from company meeting us there to walk us through the apartment.

Fairly noisy at night despite keeping windows and shutters closed. Instructions were vague on departure from property- we only found out the night before we left that we would need to walk a block and a half to dispose of garbage from the unit. Inconvenient plus a bit concerned about safety. We also lost power very early the morning of departure and the management company advised it was because we had too many things plugged in which was not the case. We had to pack up and leave using the light from our phones which caused us some stress.

It has all the facilities needed it almost felt like home.

The tv wasn t a smart one or at least to have a google chrome cast because in one week of staying there we watch italian broadcast wich I didnt understand the language.

The design of the apartment is amazing. The architect and the interior designer should be proud of what they achieved by dividing one palatial room into different sections suitable for modern travellers. Access to the apartment is easy, with the lift in the building and all the places of interest are in close proximity.

Wonderful Italy behaved more like a 'spam' Italy. I was receiving multiple unsolicited messages with different offers but no response to my questions about the parking and access to the apartment. As soon as I parked my BMW on the street opposite, I noticed strange characters circulating around the car. A shopkeeper from a nearby shop advised me to move my car to a secure garage as somebody may break the glass even if nothing is inside. I had to beg 'wonderful' people from Wonderful Italy to provide a second set of keys - eventually the keys were provided a night before my departure. There was a coffee machine but no coffee capsules which never happened to me in an Italian apartment. No corkscrew or wine glasses. No kitchen paper or tea towels. Each item normally available in any holiday rental was a strange thing in this apartment and I had to ask for it as if those were some extra luxury items. Eventually, wine glasses were provided. Instead of tea towels I got washing up cloths with insistence that this is what Italians use to dry their glasses and dishes. Be also careful when booking this apartment for 4 people as the bed in the mezzanine is a single bed even though it is described as double - two normal size Europeans would not fit in it. Wonderful Italy should learn how to run luxury apartments before they actually have contact with tourist who pay extra to have this little extra from the hosts.

Apartment is stunning and the perfect size for 4 people. Air condition was absolutely essential and did the job, which made it a more comfortable experience. Facilities were fantastic. Location is great.

Only 1 door key available for guests. No information on simple things like using the door entry system, what to do with the waste (bins), Wifi was sometimes problematic (minor).