Ursino apartment with balcony by Wonderful Italy

Bardzo polecamy! Na naszą prośbę udało się zameldować dwie godziny wcześniej niż standardowo, za co bardzo dziękujemy :) Kontakt z obiektem, a później z samym agentem bezproblemowy - szybkie przekazanie apartamentu po wyjaśnieniu wszystkiego co musieliśmy wiedzieć. Czyste pokoje, wygodne łóżka. Bardzo przytulny apartament w samym centrum, które w nocy tętni życiem - a mimo wszystko spokojnie. Trzy sztuki ręczników w różnym rozmiarze na osobę, suszarka, żelazko. Ciepła woda w kranach, wszystko działało idealnie. Raz tylko przez 20 minut nie było prądu i wody, ale sprawa została szybko rozwiązana. Wymeldowanie do godz. 10:00 poprzez zostawienie kluczyków pod wycieraczką.

Wszystko w jak najlepszym porządku. :)

Exceptional place to stay right in the heart of everything and easy walking distance to everything you need

Location was fantastic

Excelente localización, cómodo para 4 personas . Buena comunicación con administradores.

Particularmente el wifi nunca anduvo bien.

Просторная квартира расположена в центре старого города

На две комнаты было только 1 теплое одеяло и в первую ночь было холодно спать.

Excellent location with a lovely atmosphere. Everything is within walking distance, the neighborhood is safe, and the living room is bright and spacious.

We arrived late, and it would have been nice if coffee had been provided at least for the first day, as there wasn’t enough. As hosts, we would personally consider this a basic thoughtful gesture for the entire stay. Other than that, everything was really great. The place wasn’t noisy at all for us—in fact, we actually enjoyed the lively atmosphere.

Apartman je na odličnoj poziciji, na trgu koji živne svake večeri. Do centra je par minuta hoda, kroz živopisnu tržnicu. Apartman ima lijep balkon na kojem se može popiti kava ili čaša vina.

Jedina zamjerka je što nema grijalicu u kupatilu - kako smo bili početkom aprila, bilo nam je malo hladno.

The apartment itself was beautiful in a great location, however, it did not have running water when we arrived after a long, 12+ hours overnight trip.

The apartment did not have running water when we arrived after a long, 12+ hours overnight trip, so we could not use the toilet or shower. I understand that issues can happen in older buildings, unfortunately the property is managed by an absolute unprofessional management company („Wonderful Italy“) that has no sense of customer service. Their strategy is to ignore all calls or inquiries. They were unreachable via all the numbers they provided (incl. WhatsApp) and only after we tried a different number we found online we finally reached someone after 3 hours. They informed us that the problem could not be fixed and we needed to move to a new apartment, so we had to repack everything and carry our heavy backs across town to a new apartment that was not as nice as the one we originally booked. We were greeted by another rude employee who was late (it was 10pm at this point) who told us to stop complaining. Never received an apology and asks for a refund for the first night were ignored. Terrible experience, avoid any property that is being managed by „Wonderful Italy“.

This Facility is suit for family or group of friends, 2 bed rooms all with balcony. Large living room and kitchen with full facility, washing machine is included. The Bathroom is connect to the back balcony. Overall this is the whole floor room in the back street of Catania's Old town, which can be access anywhere in walking distance. This is som much value of money for this room. By the time we stayed, there was a music festival in the square in from of our apartment which make our staying wonderful.