Casa Realeza

Bueno servicio y excelente ubicación

The staff at this hotel were very considerate to this Canadian who knows little espanol and is hearing impaired. I had a weekend to remember staying here.

Everything was fine

Really loved this place. Service was excellent. Clean. Staff was always very welcoming. Highly recommend. I will Def. book again.

Small but clean an nicely detailed rooms. Beautiful facilities.

The hotel lists a 2 bedroom bungalow unit that is 0 bedroom and a loft that you (I) can't stand up in. The bathroom sink is crammed into a small corner under the stairs where anyone over 5'8" can't stand either. Furthermore, it's 20 minutes away from downtown but nowhere was it mentioned that you would not be at the hotel site. After some discussions with the front desk team and manager they refunded the second night's stay so we could find a place closer to the center.

Ecxelente lugar , excelente ubicacion y el personal muy amable

Excelente ubicación, limpio y el staff siempre muy amable y disponible para cualquier ayuda a preguntas, especialmente Orpha que me ayudó con mi habitación y a Jeymi que me ayudó a conseguir transportación Uber al precio correcto. También el desayuno incluido muy rico.

Overall our stay was really great! The location is simply amazing, really close to everything and every time you go out the lobby you get the beautiful sight of “La Merced” simply amazing! The stuff was super helpful, friendly and always available. Food was good as well (breakfast included) The beds were comfortable. My only comment (which I also expressed to the front desk at our departure time) is that the room was designed a bit too small. If you bring 2 regular size suitcases that’s it, you will find yourself having trouble walking towards the bathroom or out of the room because the space between the wall and the foot of the beds is pretty reduced. Other than that the hotel is really good! I would definitely stay there there again but for sure will bring smaller suitcases.

Everything about our stay at Casa Realeza was incredible! Everyone on the staff was super friendly, helpful and went out of their way to be accommodating - from the moment I booked, to check in, to helping get taxis and communicating with us during our stay. The room was beautifully decorated, spacious & very clean & the bed was very comfortable. The breakfast they served each morning was delicious. The location is amazing, it's right in the center of the town, steps away from restaurants, markets & bars. It felt very safe and secure. The views are insane. The only thing is if you're planning on being in your room throughout the day/evening (1pm- 10pm ish) you will hear music playing-- but it's good music! I would highly recommend this place and will definitely stay there again!!