Deluxe Embassy Gardens

The cleanliness, a homey feeling. The host Eric was friendly, very responsive, and gave a warm welcome. The only thing I didn’t like was there could have been better pots for cooking, there were only two pots of which one had no cover at all and the one cover was defected. The blender didn’t have a cover, so this was very limiting. So improvements in providing proper cooking wares would be beneficial. Other than that, all was good

The property needs a renovation. I stayed for a month and the experience wasn’t that great. Interior- There were cracks on the wall almost everywhere, the curtains were torn, and one of the sliding doors couldn’t close/lock unless you put a piece of the curtains in there somewhere which wasn’t safe. Whenever you lie on the bed, it sinks you in. Housekeeping- 2/5..Sucked! During my first few stays there was a very good nice housekeeper called Rita, she did a very good job but unfortunately got moved to a different location (told by her coworker). After her, they didn’t do their job. I could go two days without being provided with toilet rolls so I had to figure myself out. Some days, the bathroom would not be cleaned nor the place swept and mopped. We had to do that ourselves. Exterior- They have a nice scenery. The only problem I had was that the pool was slippery sometimes and some tiles in the pool were damaged but I saw them doing some work on the pool when leaving. Hopefully they fixed these issues. The ventilation in the hallways isn’t great as well. Overall- 3/5..It’s a nice environment but they could do better.

Excellent

I was there for one night, so I can't say much, but I have no communication with anyone. Lol. I got to the lobby; they called someone who said the keys were at the door, and that was it. The room was very clean.

Staff members were very helpful and respectful

The place is excellent. The only issue is the restaurant runs out of many options throughout the day but otherwise it’s great and very clean

Lovely property. There is a cafe on the property with good food and excellent service.

The property is great and very well kept. It's in an excellent neighborhood with great security. It has It's own restaurant and there are nice restaurants in the neighborhood too.

We needed a room last minute as we had an unexpected travel change for my mom, I booked this room early before our 11am checkout of another accommodation. I called the host and he was very receptive and allowed for an early checkin as we had many bags. The entire team was awesome in taking care of our situation❤️ I would book with them again.

Great hospitality