THE GENERAL KYOTO Bukkoji Shinmachi

Excellent hotel, so glad I found it. Very calm feeling about the place. Only 4 rooms per floor, and 5 floors. Very soothing atmosphere with spacious rooms, fantastic shower and thoughtful layout. Has a washer/dryer which costs ¥600 for one wash/dry. Breakfast was small but high quality. Lounge had coffee machine, beer and wine and snacks for the evening. Finally the staff went out of their way to help as we were there during a typhoon and gave us information on how to get to Tokyo!

Very clean and quiet. The room is big enough.

Staff was very friendly. Facility was very clean.

The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks

Overall the small hotel is great. Room is spacious and very clean with clean cut decorations with all good quality amenities provided. Staffs are very polite and the hotel offer free snacks in the evening time and there is laundry facilities on site. Hotel is very quiet and very good for couples. It is not too far from subway station. If you follow google map, it is pretty easily accessible from Kyoto station. The neighbour has a lot of local restaurants. The only call out I have is that it might be better if the receptionist can provide any local eatery recommendations. But with that said, the stay is great and I highly recommend that.

Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided. Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day.

Convenient location, friendly staff, great snacks at the lounge

Impeccable service. Amazing location. Lovely lounge.

Wonderful stay

Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .