Mir Luxe Plaza

Отель очень хороший и удобно расположен. Номер был чистым, а при заселении меня приятно удивил очень приятный аромат в гостинице. Персонал вежливый, доброжелательный и профессиональный. Однако есть и небольшие минусы: утром в номер попадают прямые солнечные лучи, а вечером бывает довольно шумно из-за пения птиц. Но это уже дело природы, и исправить это мы не можем. 😀

отличное обслуживание ребята, выделяю спасибо сотруднику Ахмеду на ресепшен, профессиальный с улыбкой.

Breakfast and location is good.

We were satisfied with our first stay from 14 to16May. This second check-in made us disappointed and upset. We arrive lately around 12:00 midnight from Samarkand. The front desk staff was serving 3 customers check-in with bundles of cash. We have to wait over 20 minutes as no other spare staff. I was asked to pay the rent which is higher than the daily room rate of our first visit few days before. I was confirmed by hotel email through booking.com that the room rate will be same as my first visit. I requested to pay another morning after taking my booking documents from big luggage. I was denied. I could hear the reason is due to exchange, should book directly to hotel, due to exchange of cryptocurrency and .............. I can see the tax is same and the room rate is higher. But we are going to pay by credit card in Uzbekistan currency. Nothing relate to what exchange to me. My exchange is due to my credit card settlement with my bank. Already dragged long time and my wife is very tired. So I paid first and went to room. Why is rate is not the same as hotel already promised? Why I cannot pay the other morning as I have my credit card guaranteed in the booking? Difference is around UZS 7X,XXX. Not much. But disappointed of not keeping promise and the staff is making any foolish reason. Also not consider our tireness of late arrival and allow us to settle the bill matter the other morning. BAD ATTITUDE OF THIS MAN. Lucky to meet the friendly, warm and helpful Mr Shakhriyor when we check-out. Hope the hotel can give me an proper explanation.

Breakfast, location is good. The front desk staff Mr Shakhriyor is especially warm and helpful.

This is my first stay of 2 nights. I re-visited on 17May after returning from Samarkand. The second check-in made me and wife quite upset and disappointed. I will detail in the feed back of my second visit on 17May.

Локация и размер номера