Shepherd’s Run

The Staff

The location was great near alot of fine restaurants and shops

A little pricey but nice

We had my son's wedding at Shepherd's Run and our entire family on both sides stayed for the weekend. I can't say enough about how wonderful the staff was, how beautiful the garden for the ceremony and reception room were, how great the SR vendor recommendations turned out. Everything was amazing! I highly recommend!!!

They do 3 weddings a day here, open to the public, spa & pool that the public use with a reservation, newly planted vineyard with wine tasting (coming soon?), a bar with light tappas, communal dinners from time to time. Lots of revenue streams coexisting at the same time. If you have your wedding here, you need to know that you will not have the place to yourself. Make sure you lock your rooms because the public wanders about. ROOMS: The rooms are newly renovated. They are attractive. We were told that room service is not provided unless you ask for something specific. If you're here on vacation going out and about during the day, that's probably not an issue. If you're here as a wedding party getting ready on site you might want to consider asking for more towels and trash being emptied ahead of time. No fridges in the room. LOCATION: The property is attractive and the layout is quirky what with all the roles it has played in its history and the plans for the future. Walled garden is gorgeous. When there is a wedding inside or outside in the tent, there is a lot of noise that travels to guest rooms so don't plan on going to bed before 10:30pm. Ear plugs and sound machine help. SERVICE: The concensus of people I talked to in my group, people I know who have had used the venue in the past, and those from the public, is that customer service would be improved if management had a more friendly hospitality-first approach. Don't get me wrong, things get done but the vibe is not friendly and approachable. The public facing management came across as very serious, intense and off putting. Again, this was voiced by many people. The worker bees do a good job but there is not a sense of gracious hospitality from public facing upper management. This culture trickles down to the staff. ---- Nice decor, newly renovated. No elevators. Lots of walking to get around. There are two disjointed wings so if you are in a group, you may be split up. Meeting in downstairs rooms with your group means sitting among the public. Safety Open to the public so don't leave your room or belongings as you would in any public hotel. Walkability You can walk to DMV and Judicial Building Complex and the private catholic school. Food & drinks There is a bar with small menu of tappas. The breakfast is modest but fabulous. Noteworthy details If you are staying overnight, you have to leave to get food which you can bring back on site but you cannot have it delivered to the front door. Have it delivered to adjacent judicial complex/ DMV to save time. When you drive in, you see the parking lot first. It may be confusing where to go to check in or where to drop off your belongings. The answer depends of which wing you are in. If you are in the wing near the tent and pool then park in the first lot you see. If you are in the wing of the manor, then continue past the parking lot to the main brick manor, into the circle driveway to drop off your stuff they go park, come back for your stuff to check in and then carry it upstairs (no elevators). No trolly to help bring stuff from parking lot. There is no clear place to check in like a front desk. You do that at the bar or online. This is adjacent to the water but the water is not part of the view due to trees in between.

Location was good. Staff was friendly. Lobby was pleasant

Room was odd compared to other hotels in it's price range. No table, no chairs in room. Power for electronics was minimal. The interaction with the vineyard was minimal. There was a wedding at the hotel which we were told would not be a problem. We had to walk through the reception to get from the lobby to our room.

Fantastic hidden gem! Stayed at the historical section and loved it!