New Imperial Suites

Essentially, there was no continental breakfast. Saturday morning, I saw what appeared to be 2 breakfast burritos, along with 4 blueberry muffins, and a pot of coffee. Sunday, there were no burritos. I am accustomed to seeing breakfast sausage, and or bacon, with scrambled eggs, even some form of waffle self serve. A selection of yogurt is also normal.

Being lied too by whichever booking site I used. The only reason I chose this property was for the pool/ hot tub . Upon arrival, I was informed about the Alberta Health department had ordered this closed. The management hadn't made any effort to inform me prior, or to adjust my room rate for the inconvenience. That's poor customer service. I won't be back.

Clean and quiet…

The pool is closed when it was the main thing to wanted in my stay but wasn’t informed about it when I booked…

Breakfast was just ok. They have waffles and syrup. But no forks. Knifes only. Kinda hard to eat.

I thought there would ham and eggs frying potatoes

Very clean and nice rooms Spacious

The First Lady that checked us in was rude , hollered across from her desk in the office - said what do you want . When I said to check in she said oh sorry I thought you wanted change. It’s not the first time this particular lady was rude. When you see a guest or patron or whatever you shouldn’t sit on your ass and heller out from the office to ask them what they want. Very unprofessional

Great room very spacious and the fireplace added to the ambience! Bed extremely comfortable. Very clean and good continental breakfast to start the day.

New TVs which was complicated to use, lady from front desk had to come to room to show me.

The location is very convenient for travelers. Close to restaurants, fuel stations. An amazing laundry facility. Very clean room

The only thing that I did not like was we couldn't stay longer !