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8.5 / 10 Guest Rating

New Imperial Suites

3331 35 Street, Whitecourt, ca

New Imperial Suites - main view

About the Property

Escape to luxury at New Imperial Suites with comfortable rooms and top-notch amenities.

Indoor Pool: Unwind and relax by taking a dip in our refreshing indoor pool.

24-hour Front Desk: Our dedicated staff is available round the clock to cater to all your needs and ensure a seamless stay.

Free WiFi: Stay connected throughout your visit with complimentary high-speed WiFi available property-wide.

Book your stay today at New Imperial Suites for a delightful and unforgettable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent18 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the convenient location.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities7.8
Value for Money8.8
Food and Beverage7.3
Overall Experience8.8

Select topics to read reviews

K
KurtcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"See above"

6.0

Essentially, there was no continental breakfast. Saturday morning, I saw what appeared to be 2 breakfast burritos, along with 4 blueberry muffins, and a pot of coffee. Sunday, there were no burritos. I am accustomed to seeing breakfast sausage, and or bacon, with scrambled eggs, even some form of waffle self serve. A selection of yogurt is also normal.

Being lied too by whichever booking site I used. The only reason I chose this property was for the pool/ hot tub . Upon arrival, I was informed about the Alberta Health department had ordered this closed. The management hadn't made any effort to inform me prior, or to adjust my room rate for the inconvenience. That's poor customer service. I won't be back.

Helpful?
B
BobickcaCA
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Okay…"

7.0

Clean and quiet…

The pool is closed when it was the main thing to wanted in my stay but wasn’t informed about it when I booked…

Helpful?
M
MikecaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?
E
ElizabethcaCA
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0
Helpful?
D
DarrellcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

Breakfast was just ok. They have waffles and syrup. But no forks. Knifes only. Kinda hard to eat.

Helpful?
E
ElenacaCA
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

I thought there would ham and eggs frying potatoes

Helpful?
A
AdelecaCA
Verified booking
couple
Standard Room
Stayed in Jan 9, 2026

"Great place, clean , the breakfast was very lacking , but edible."

10.0

Very clean and nice rooms Spacious

The First Lady that checked us in was rude , hollered across from her desk in the office - said what do you want . When I said to check in she said oh sorry I thought you wanted change. It’s not the first time this particular lady was rude. When you see a guest or patron or whatever you shouldn’t sit on your ass and heller out from the office to ask them what they want. Very unprofessional

Helpful?
D
DeborrahcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 1, 2025

"Excellent room and very comfortable and clean."

9.0

Great room very spacious and the fireplace added to the ambience! Bed extremely comfortable. Very clean and good continental breakfast to start the day.

New TVs which was complicated to use, lady from front desk had to come to room to show me.

Helpful?
R
RandycaCA
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0
Helpful?
E
EvelyncaCA
Verified booking
couple
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

The location is very convenient for travelers. Close to restaurants, fuel stations. An amazing laundry facility. Very clean room

The only thing that I did not like was we couldn't stay longer !

Helpful?
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