Hotel Europa

It’s in a cool little German cottage community with restaurants and shopping

My room smelled like pee there was food in the min fridge pretty sure they only made the bed before checking me into the room was not clean no toilet paper was nice to find out in the middle of the night with no staff on the property

Location was great

Beds were extremely hard and uncomfortable

The room has been updated semi-recently and was clean when I arrived for my booking that extended from Thursday through Sunday.

The clerks do not speak English well. It seems like the hotel is run by a mother and her two daughters. Despite the language barrier, we were able to communicate with some effort. There was a sign on the table in the room citing COVID as a reason the room would not automatically be cleaned daily. To have the room cleaned, a request needed to be made. I requested daily cleaning and for the room to be made up and was told ‘no’ by the clerk. I even hung the door sign on the outside knob requesting maid service. On the last day I was there, the older woman stopped by my room about it and I requested maid service one last time and never received it. I know they understood my request but did not respond to it. I had to bring down my dirty towels and request fresh ones because one of the daughters refused to come get mine. She was too busy playing on her phone and gave me a disgusted look when I asked her about getting the towels. I even offered to put them outside the door. I had my hair done at the upstairs salon next door and was told by the the hotel is occupied primarily by Section 8 residents and they were surprised it functions as an actual hotel. They recommended I stay at the Hotel Huntington in the future. For the comparable price, I will. Poor service all around.

It was very comfortable. It was our wedding night.

There was nothing I didn't like.

Great location

N/A

Location, Clean Room, Various small shops in village surrounding motel.

Overall appearance. Carpet to the rooms were Dirty. I saw several spiderwebs above the frames of the doors. Overall cleanliness could be improved some. The muffins in the giveaway basket next to the coffee, had an expiration date of January 2023!

Nothing!,

Weird location! Terrible communication with office staff! Dirty bathroom and very uncomfortable bed! Will NEVER STAY HERE AGAIN!