Ooedo Onsen Monogatari Premium Nagasaki Hotel Seifu

View from hotel was excellent. Really good breakfast. Very polite and helpful staffs

With beautiful city views from its best rooms and a top floor onsen, this hotel has a magical setting to relax and enjoy hot spring life in Nagasaki. The buffet dinners and breakfasts are impressive, with quality choices in a well-run restaurant. We also appreciated a voucher for drinks. A great experience, easy to travel to and from the city centre using the free shuttle bus.

It was all great

The room is huge with two bathrooms.

The rooms can be refurbished.

Dinner & breakfast is delicious. Hot springs with Infinity pool, it is fantastic.

The only thing has to be improved is : wifi is poor, it is at lobby floor only.

The view was very nice, and the room was very large. The lobby was very nice and the souvenir store had most things I wanted. The bath excellent and pleasantly relaxing.

Staff was generally polite, but did not help to explain things when I asked questions. Likely because my Japanese was not too good. Nonetheless, they did not give off an appearance of trying to help me. They just repeated their queries in Japanese with the same phrases. The clerks at the souvenir store were direct and unhelpful. The buffet staff were also direct and unhelpful. I also had my hotel slippers stolen while I was in the hot bath. I had to walk to my room in my bare feet. And the massage I had was overpriced and not too good in my opinion. I understand that I am not Japanese and that my language skills are not great, but I have stayed at many other places that did not speak English and they were very helpful without speaking English. My overall opinion is that this place was not a very pleasant place to stay - especially for the price. I would not recommend it to anybody.