湖上館パムコ

Sehr großes Zimmer mit bequemen Matten, Waschbecken, Wasserkocher und sogar einem Balkon (zur Straße). In Richtung See gibt’s eine tolle Terrasse, von wo aus man den Mondaufgang sehen konnte. Sehr zuvorkommendes Personal, sehr sauber.

Es gibt nichts zu beanstanden. Ich wäre gerne länger geblieben.

Some staff members speak english, which makes authentic Ryokan experience accessible to western visitors. Hospitality and cleanliness are top notch, and the breakfast and dinner experience was unforgettable. Renting their ebikes to go around the lakes was memorable.

Don't expect any wetern style luxury, but everythung else will make up for it. For us, having expresso available at breakfast would make a difference, but again, you go there for authentic experience of japanese ryokan ... Similarly, there was very little storage place available in the room (western style), but it was ok for a 2-night stay.

Lage am ser

Personnel attentionné, repas excellents et chambre confortable. Le lieu est magnifique, salle à dîner et onsen avec vue sur le lac. Nous recommandons fortement!

Food and homemade beers and local sakes.

Toilet wasn't in the guest room.

We stayed at this hotel for two nights. Due to the extremely hot weather and the lack of nearby amenities, we considered canceling our second night. Unfortunately, our request was declined. Throughout our stay, no particular measures were taken to alleviate the discomfort caused by the heat — the hallways and elevators were not air-conditioned, which made moving around the property quite uncomfortable. When I called the front desk to request some drinking water, I was surprised to be asked to come downstairs to get it myself. This felt a bit inconvenient, especially considering the heat. It seemed that the hotel may have been understaffed during our stay — possibly because it was a weekday and there were few guests — but we had hoped that basic services would still be maintained. One notable concern was the noticeable difference in meal quality between the two days. On the second day, when there were clearly more domestic guests, the overall quality and quantity of the meal seemed to decline significantly. For example, the sashimi portion was noticeably smaller — almost half of what we were served on the first day. This was unexpected, especially given the consistently high standards of hospitality we’ve experienced at other hotels in Japan. While the property has potential, the service during our stay fell short of expectations. We hope that with better attention to consistency and guest comfort, the experience can be improved.