TRANQUILO - Dead Sea Glamping

וואו, מקום מושלם. למשפחות, לזוגות, ליחידים שרוצים לנשום מדבר ושקט.

אהבתי את החדר ממש , את הנוף , ואת המטבח המאובזר

Very bad experience. We are two colleagues doing a research in this area. We explistly reserved two seprated beds and when we arrive we got a tent with one bed. We asked for a tent with 2 beds as reserved. The receptionist said they dont have this option. We asked to cance our reservation and he answered it is impossible. We asked to talk with the manager. The manger also said we can leave without a refund. He called the owner. The owner arrived after an hour and said we should leave but he will not refund us. He blame us for all sort of things. A very rude person without any service orientation.. He also threatened to call the police if we will not leave.. We left to another place without a refund after it was dark. I think this place cannot be in booking.com or in the tourism market in general.

Very bad experience. We are two colleagues doing a research in this area. We explistly reserved two seprated beds and when we arrive we got a tent with one bed. We asked for a tent with 2 beds as reserved. The receptionist said they dont have this option. We asked to cance our reservation and he answered it is impossible. We asked to talk with the manager. The manger also said we can leave without a refund. He called the owner. The owner arrived after an hour and said we should leave but he will not refund us. He blame us for all sort of things. A very rude person without any service orientation.. He also threatened to call the police if we will not leave.. We left to another place without a refund after it was dark. I think this place cannot be in booking.com or in the tourism market in general.