Classic Suites - Cleveland

The person in the office was very nice. Location was good. It was clean.

It was dated. It had a musty smell. Had to buy air freshener. Kitchen cabinets were VERY old. No pots and pans. No dish soap or sponge. The TV in the room didn’t work. The programming was very basic.

Unexpected cash deposit

Washer and dryer.

Funky smell, air turned off when we got there, old worn stained sheets, old worn concave mattresses, lamp missing one lightbulb had a rusty base, bathtub drain broken, had a front and back door, both with weak-looking locks. Didn’t feel secure. No where near the 8.8 to 9.2 review given which caused me to book it in the first place. Deceptive.

Roomy and generally comfortable, could use a narrow table on other side of bed. Also change rule on using washing machine and dryer to 3 plus days. It could use some basic supplies like dish soap, utensils, pans, and small broom and dustpan.

Very clean and comfortable Friendly staff.

No ice machine and snack machine out of order

Small but clean

We loved that we had access to a full sized kitchen. It was very clean and the housekeeper was always cheerful and prompt with fresh towels as we chose not to be disturbed during our week-long stay. We were disappointed to learn that the in-house washer and dryer was disconnected and reserved for "long-term" guests only. We also had concerns with air circulation between the two rooms and bathroom. The AC unit was in the living area and besides ceiling fans there was no cold air in the bedroom if the door between is closed.