Chute Lake Lodge

Great location and historic cabin, very handy for the KVR cycle. Comfy beds

No shampoo or shower soap- we hadn’t brought our own because at $300 for the 4 person cabin for 1 night we thought such things would have been included. Some paper and kindling to get the fire started would also have been handy. Food,especially breakfast, was a bit disappointing (cold but also burnt waffle). We had a mouse visitor in the night- not a big deal as it was a very old cabin with charm.

Beautiful setting

Overpriced

Location is beautiful.

After check-in we opened the door to our log cabin finding the air thick with mosquitoes. As we sat on the bed taking in the conditions each of our party began swatting mosquitos away. It was more than the few mosquitos that came through the door with us. Daylight was visible in places through the walls where the chinking between the logs had receded. It was clear that more mosquitoes would be coming in as they sensed our presence, making the cabin uninhabitable. For context, our party had been cycling on the Kettle Valley Railway for the prior three days. We were familiar with rugged conditions and mosquitoes associated with early June. I visited Chute Lake Lodge the previous summer and liked its rustic quality. However, we booked a cabin specifically to get away from the bugs at this time of year. I complained to the front desk, stated our intention to leave, and requested a full refund which I felt was fair given the state of our cabin. The staff member refused. I stated I would complain through an online review like this one. The staff member called the manager. The manager stated all rooms are this way at this time of year and that's what their clients should expect. I reiterated my dissatisfaction with the accommodation. I was taken aback when the manager asked me not to threaten their staff with a poor online review. They ordered me to leave the premises immediately or be escorted out. I found their reaction to be very disproportionate, rude and disappointing. I recommend anyone considering staying at Chute Lake to look elsewhere along the trail.

It was very rustic but the cabin was tilted. You felt like you were on a incline. The outdoors was wonderful beautiful area. Food was good in the restaurant.

Communication between staff and guests. No one was ever in the reception area and when you were trying to get help you had to go into the restaurant and they were busy and couldn't answer some of our questions.

Peaceful.

The Back kvr road from Kalowna is not safe for cars. Rocky unmaintained road.

Beautiful location and lovely staff

Misleading information on booking.com. There was no shower in our cabin. Overpriced for communal bathroom.