ROOM with PRIVATE POOL BY CANVAS VILLA LONAVLA

The only thing we liked was the attitude of the manager. He tried to serve us at his best but he was also helpless as the resort was lacking very basic facilites.

About Room - It was a very basic room. Bed was very noisy, matress was very hard to sleep on. Bedsheet, pillow, blanket were smelly. The whole room and bathroom were smelly. When we complained the manager they provided us with room freshner. But it didn't solve the issue. Sitting sofa was filled with dust. Bath towels were not clean and were smelly. No intercom facility. About food - Half of the menu item are not available. So there are very limited option left. We just had 1 time breakfast. No complimentary water bottle in a Rs. 7500 per day room. About staff - 1 out of 5 stars.

The service given by Arpan was awesome.. staff was friendly , food was tasty good resort easy to locate... Overall experience was great 👍👍

NA

We had booked the property on Friday and we got the confirmation at the same time. We couldn’t pay the advance amount cos the payment gateway wasn’t working and i had informed the manager of the property still in the evening i get to know that the property has been soldout. Booking.com has ruined our weekend and i will never recommend or book any of my stay with you guys.

It was an amazing experience beyond my expectations

private pool connected to room in my budget. amazing experience

The property is very nice and pretty overall. Our room was comfortable and the main attraction is the private pool and patio outside. The stay was comfortable and pleasant.

They need to work in their service a little more and be professional. Shower was not working. Room could be cleaner. A few more amenities must be provided for this cost. However the staff is polite and helpful.

The room stay.

They staff were so rude and the charged me more amount even when i showed them the booking confirmation amount. They directly denied the booking confirmation and ask me to pay extra amout or to leave the property.