Yanagawa Hakuryuso

Location was great. Our stay was during the autumn Hakushu festival which celebrates the famous Japanese poet and the boat tour passes by the canal behind the hotel carpark, so we were able to watch the performance, as well as saw some locals set off sparklers to celebrate.

The toilet had a urine smell which didn't go away throughout our stay.

This hotel is three star rated but I feel like they deserve to have more. Staff are friendly and the location is close to the canal and restaurants so we had a night walk after dinner. The Japanese style room is spacious, nice and clean with a beautiful private Japanese garden view. The free parking lot is on the other side of the road, and the Japanese style breakfast is exceptional too. I highly recommend and will stay in this hotel again if I come back for another visit.

They are exceptional, can't say anything bad.

Staff excellent especially Ku who was so helpful - had a wonderful sports massage from Junta Maritas - very kind people - good location and spacious rooms with lovely view

All good - parking across road

I loved how they put my name in the welcoming sign at the entrance! I was so surprised by that. The staff are helpful and friendly, and I'm grateful that they accommodated my check-out time (I was late by 15 minutes). I didn't get a chance to try the onsen, but with how beautiful everything else was, I'm sure they did amazing in that aspect as well.

As someone who doesn't drive, I had to walk 15 minutes from the station. Not fun when it's raining or late at night! But the garden view was kind of worth it. The streets are so empty and bright during the day.

great hotel that is well furnished with fantastic breakfast. public bath was nice and comfy. really nice Japanese garden outside

staff don't speak English so come prepared to use Google translate

Large room with lovely garden outlook. Nice onsen. Very helpful lady manager. Modern reception and dining area with older style traditional Japanese rooms.