Royal Inn Motel-Charlottesville

very outdated, disgusting carpets, bed cover, noisy Ac, all faucets make souncd. Badly needs to be renovated. Embarassing.

Everything

Waited ages for someone to check me in. The room was dim, with no quilt, only a single sheet. Worst of all, before I’d checked out, staff burst in while I was asleep. This is absolutely unbelievable.

Nothing

WARNING TO FAMILIES: Absolute Health Hazard – Forced to Sleep in Our Car Rating: 1/5 Stars (Would give 0 if possible) Do not stay here, especially if you have children. I checked into Room 230 with a young child, and the room was completely uninhabitable, hazardous, and a total biohazard. • The Bedding Was Not Washed: When we pulled back the covers, the sheets were filthy, covered in dust, and had a used, dirty tissue stuck between the sheets from the previous occupant. • Heavy Smoke Damage: The room heavily reeked of stale tobacco smoke, posing an immediate respiratory risk to my child. When I brought this to the front desk, their "solution" was to hand me air fresheners to try and cover up the smoke, and hand me a raw set of clean sheets expecting me to do their housekeeping for them. They then told me no other rooms were available. The air freshener did nothing, and the room was a toxic environment. Because management failed to provide a safe, sanitary room, the conditions became completely unbearable. I was forced to evacuate the room in the middle of the night and sleep in my car with a young child to protect our health. I have contacted both the hotel and Booking.com to demand a full refund for this catastrophic failure, and both have completely ignored my messages. They are happy to take money from families and leave them stranded in vehicles. I am filing formal complaints with the local Department of Health for biohazard violations and disputing the charges with my bank. Save your money, protect your kids, and stay anywhere else but here.

Not much

The place requires serious upgrades and thorough cleaning . Linen, towels. Blankets are old and look bad. Dirty carpet. Very outdated bathroom. No hair dryers. Totally not an up to date facility.

N/A

It is old and needs to be renovated.