Wards Holiday Flat 8

Everything was great about the town and the accommodation South West Rocks, Rocks!

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Excellent. Close to everything

Very dated, but also very clean

It was clean, nice decor and updated furniture. It was great to have linen included. Excellent distance to beaches and town center.

The screen door hinge was broken. We mentioned it and maintenance was sent however it was not fixed. Not sure if it has been. The front door was difficult to open, not sure if the bottom weather strip was getting caught.

Great location for the price.

The place looked like it had received zero maintenance since the previous year when we visited. The screen door fell off literally as we opened it the first time (this was broken last year and had still not been repaired). The actual front door also had a broken raven seal on the bottom too which jammed constantly making it impossible to close. The shower curtain rail was the same broken one from the previous year too, rusted and not installed properly. The Austar cable TV had a broken cable/satellite dish because it flickered constantly making it unwatchable which, when operational, is a major draw card for the property so having it not working was disappointing. None of the latches on the windows lock properly meaning the timber poles had to be used to secure the flat properly. The cutlery and crockery in the kitchen was filthy and everything required washing prior to use. There are also still smokers that smoke out the front of the flats meaning that smoke comes up through open windows during the day (we complained about this last year and clearly this issue has not been resolved).

Got exactly what was in the photos

It was far better than portrayed in a previous review.

Close to everything we needed. the people staying there were lovely.

Property is starting to look a little run down. Screen door did not close properly.