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9.5 / 10 Guest Rating

The Arista Hotel Palembang

Jl. Kapten A. Rivai, Palembang, id

The Arista Hotel Palembang - main view

About the Property

The Arista Hotel Palembang is the perfect blend of convenience and luxury at your fingertips!

Luxurious Amenities: Enjoy the outdoor pool, spa, and sauna for the ultimate relaxation experience.

Dining Options: Indulge in a variety of cuisines at 3 dining venues including 1000 Rasa Coffee Shop and Golden Abalone Restaurant.

Convenient Services: Benefit from free Wi-Fi hotspots, airport pick up, and a fitness center during your stay.

Book now for an unforgettable stay at The Arista Hotel Palembang!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests who would like to check-in or enter the hotel area are required to download and use PeduliLindungi app.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
1/8

Deluxe Double Room

Room is fitted with a flat-screen cable TV, mini-bar and tea/coffee-making facilities.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$110.99

$88.79

Includes taxes & fees
Arista Club - Photo 1
Arista Club - Photo 2
Arista Club - Photo 3
Arista Club - Photo 4
Arista Club - Photo 5
1/5

Arista Club

High floor room offers Club Lounge access and its benefits. Ample seating area and work desk are included.

36 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Arista Club

Non-refundable
Breakfast Included
20% OFF$184.95

$147.96

Includes taxes & fees
Superior Double Room (Smoking) - Photo 1
Superior Double Room (Smoking) - Photo 2
Superior Double Room (Smoking) - Photo 3
Superior Double Room (Smoking) - Photo 4
Superior Double Room (Smoking) - Photo 5
Superior Double Room (Smoking) - Photo 6
Superior Double Room (Smoking) - Photo 7
Superior Double Room (Smoking) - Photo 8
1/8

Superior Double Room (Smoking)

The double room includes a private bathroom equipped with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Double Room

Non-refundable
Breakfast Included
20% OFF$100.36

$80.29

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
1/5

Executive Suite

This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.

70 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Suite Room

Non-refundable
Breakfast Included
20% OFF$371.34

$297.07

Includes taxes & fees
Arista Suite - Photo 1
Arista Suite - Photo 2
Arista Suite - Photo 3
Arista Suite - Photo 4
Arista Suite - Photo 5
1/5

Arista Suite

This spacious suite features 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 3 beds.

94 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Arista Suite

Non-refundable
Breakfast Included
20% OFF$630.11

$504.09

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
1/5

Deluxe Twin Room

The twin room includes a private bathroom fitted with a bath, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

32 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$105.44

$84.35

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
1/4

Superior Twin Room

The twin room includes a private bathroom fitted with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.

32 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Twin Room

Non-refundable
Breakfast Included
20% OFF$95.35

$76.28

Includes taxes & fees

Guest Reviews

9.5
Exceptional13 verified reviews
AI Summary

Guests highly rate the excellent amenities and frequently praise the outstanding customer service.

Categories

Cleanliness9.5
Service9.9
Location8.5
Room Quality9.4
Amenities9.4
Value for Money9.4
Food and Beverage10.0
Overall Experience9.9

Select topics to read reviews

A
Abdul Hariel NasutionidID
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"Worth it zz"

9.0

Amazing property ..

Easier parking system ..

Helpful?
A
AndrianaidID
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

Facilities are good

Nothing

Helpful?
M
MichaelatAT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

9.0

The breakfast was ok but not too much western stile. Variety of Asian - Indonesian food is ok.

I would like to have soe more western stile food - salmon, sausages, ham (pork meat)

Helpful?
M
Mohd RoslimyMY
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

10.0

Here are some important facts about The Arista Hotel Palembang, one of the premier luxury hotels in Palembang: ⸻ ⭐ 1. 5 star hotel The Arista Hotel is: • 5 star hotel in Palembang ➡️ Positioning: luxury business hotel + premium stay experience ⸻ 📍 2. Strategic location in the city center The hotel is located at: • Jl. Captain A. Rivai, Palembang Advantages of location: • business district area • in front of Palembang Icon Mall • near LRT & city attractions ➡️ suitable for: • business travelers • premium travelers. ⸻ 🏗️ 3. Opened since 2012 • Complete & start operation around 2012 • Developed by PT. Taman Mandiri ➡️ Among the earliest modern hotels in the luxury category in Palembang. ⸻ 🏨 4. Has around 140+ rooms & suites This hotel provides: • around 141–142 rooms & suites • including: • Superior • Deluxe • Suite ➡️ All rooms: • modern design • Palembang city view ⸻ 🏢 5. 9-storey building • This hotel has around 9 floors ➡️ Medium size but premium (not a mega hotel). ⸻ 🍽️ 6. Various restaurants in the hotel Among the dining outlets: • 1000 Rasa Coffee Shop (Indonesian cuisine) • Golden Abalone Restaurant (Chinese cuisine) • Brava Parlor (international dining) ➡️ Concept: multi-cuisine luxury dining in one location ⸻ 🏊 7. Complete premium class facilities Among the main facilities: • outdoor swimming pool • spa & wellness center • gym / fitness center • business center • ballroom & function hall ➡️ Suitable for: • leisure • business events • wedding. ⸻ 💼 8. Focus as a business & event hotel This hotel provides: • event space for up to ±1500 guests • meeting & corporate facilities ➡️ Making it: hub for corporate events & large gatherings ⸻ 🚗 9. Easy access to the airport • ±25 minutes to Palembang airport ➡️ Advantages for: • out-of-town travelers • VIP & corporate guests. ⸻ ⭐ 10. High ratings & premium service Customer reviews show: • scores around 8.9 – 9.

Helpful?
S
SangbumkrKR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

9.0
Helpful?
A
asep dardaidID
Verified booking
family_with_children
Standard Room
Stayed in Dec 23, 2025

"Exceptional"

10.0
Helpful?
S
SteevefrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

For sure the best hotel in Palembang. The bteakfast is also really good there And above all, its chinese restaurant.

Helpful?
M
MarkusatAT
Verified booking
solo_traveller
Standard Room
Stayed in Sep 12, 2025

"Bestes Hotel in Palembang"

10.0

Sehr sauber und schön eingerichtetes Hotel, Restaurants sehr gut! Schöner Pool und sehr freundliches Personal.

Lage und Aussicht

Helpful?
R
RitaidID
Verified booking
family_with_children
Standard Room
Stayed in Sep 10, 2025

"Excellent!"

10.0

Amazing Hotel with Excellent Amenities and Service I had a fantastic experience at this hotel! There was a wide variety of food options, offering both traditional and western cuisines — all delicious and well-prepared. The customer service was outstanding; staffs were friendly, attentive, and always ready to help. The cleanliness of the hotel and the spaciousness of the rooms were top-notch. Highly recommended for anyone looking for comfort, variety, and great service

Helpful?
M
MohammedqaQA
Verified booking
solo traveller
Standard Room
Stayed in May 6, 2025

"Very good"

8.0

Location and staff

Null

Helpful?
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