Suning Universal Hotel ALL-SUITES

It is close to the metro station. It has free self-service laundry, two washing machines and two dryers. The staff at the front desk is generally helpful.

We booked the room for 3 people which is supposed to have 3 beds including a sofa bed. But when we checked in, one of the reception ladies kept telling us they have no room with a sofa bed and asked us to have a room with a 2 seater instead. Interestingly she kept saying she will provide us a room matching those pictures in booking.com which they didn't show a sofa bed; until i showed them the booking did mention 3 beds. So at the end we were offered 2 double beds with 1.5m each. Not sure if this is an issue with the booking.com or ?? But the reception was a bit grumpy. Other than that, most other people are helpful. The hotel only owned a few floors with the lower floors being office space for other companies. I was allocated a room next to their event function room. I feel a lack of privacy and not as safe. They were also under renovation and so the carpet along the corridor is not as clean and the room is opposite to the exit stairs which the staff keep having it open which i had never had that experience with any other hotels i have been too. The elevator the reception took me up to the room seems to be a bit weird but then there are other lifts available.

Quartos extremamente espaçosos e confortáveis.

Poucos utensílios para comer/pequeno almoço no quarto, apesar de mesa, frigorífico e chaleira