Hotel O Sri Residency Near Hyderabad Central

I had a terrible experience at this hotel and would not recommend it to anyone. Despite having a confirmed booking, the staff refused to allow check-in without giving a valid reason. They were unresponsive, unprofessional, and showed no willingness to communicate. When I tried to resolve the issue through Booking.com, the hotel didn’t even bother answering their calls. This shows a complete lack of accountability and basic customer service. The room they eventually showed was nothing like what was advertised – it looked run-down, dirty, and felt more like a cheap roadside lodge than a hotel. The facilities were extremely poor. To make things worse, the lift was ancient and looked unsafe, like it hadn’t been maintained in decades. I didn’t feel comfortable using it at all. Overall, this was one of the worst hotel experiences I’ve ever had. False advertising, rude staff, and no help from the hotel itself. Avoid at all costs.

Staff refused to allow check-in despite a confirmed booking. No communication or assistance from hotel staff. Hotel ignored calls from Booking.com support. Room shown was completely different from the one advertised – unclean and poorly maintained. Lift was extremely old and felt unsafe. Overall experience felt more like a cheap, low-class lodge than a proper hotel.

Only location.

Hotel cleaning, bed, toilet these are in bad condition.

Good location.

No cable TV in room.

Clean

Staff

Bad

I already book a room but when I reached the hotel the staff saying it was sold out and the rooms are full...its waste of time to book a hotel in advance

Nothing I liked

The room was in a bad condition, on arrival staff informed that only one room with Air Conditioning is available and asked me to cancel the booking.

Faucet did not work in washroom, water leakage from tap and shower, blanket and other beddings were in bad condition.