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6.1 / 10 Guest Rating

Hôtel Provençal

17 Rue Malenfant, Dakar, sn

Hôtel Provençal - main view

About the Property

Garden Views and Free WiFi
Enjoy serene garden views at Hôtel Provençal while staying connected with complimentary WiFi in air-conditioned rooms.

Terrace and 24-Hour Front Desk
Relax on the terrace overlooking the city or seek assistance from the 24-hour front desk for a seamless stay experience.

Close to Popular Attractions
Explore Dakar Grand Mosque, La Galerie Antenna, and more, located near the hotel. Book your stay now at Hôtel Provençal to experience the best of Dakar.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Garden
Laundry
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.1
Good127 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness5.5
Service7.5
Location8.5
Room Quality4.9
Amenities5.5
Value for Money4.9
Food and Beverage6.0
Overall Experience6.0

Select topics to read reviews

F
FranziskadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0

- nette , hilfsbereite Mitarbeiter - Lage fand ich gut - Matratze war super bequem - einfaches, schlichtes Frühstück - Wasserkocher auf dem Zimmer - ein wirklich schöner Innenhof - ein " einfaches" Hotel ohne viel Schnickschnack und das ist nicht negativ gemeint.

Helpful?
J
Jeannes-AxellegpGP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Trop court..."

5.0

Le potentiel de cet hôtel est sous exploité du fait qu'il soit désuet alors qu'il est EXTRÊMEMENT bien placé.

Revoir l'équipement des chambres qui doit être norme pour chacune d'entre elles, revoir le mobilier. Il peut être simple mais de meilleure qualité. Revoir la plomberie et l'électricité un coup de peinture et ça devrait aller à 1 er niveau

Helpful?
O
OussamabeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Super"

10.0

Le personnel aux petits soins. Issa était toujours disponible pour la moindre demande.

Rien

Helpful?
M
Melchor FernandoesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"El precio no corresponde a la calidad"

4.0

La ubicacion

La suciedad

Helpful?
L
LolaesES
Verified booking
extended_group
Standard Room
Stayed in May 29, 2026

"Good"

4.0

Ubicación excelente. Limpieza muy pobre. Servicio amable

Suciedad

Helpful?
B
BabacarsnSN
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Bréf et reposant"

10.0

L'accueil et la gentillesse du gerant. ensuite les equipements fonctionnent bien comme l'eau chaude de la salle de bain. Le lit était confortable

J'ai tout apprécié

Helpful?
G
GwennaellefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
M
Mouhamed bamba alkhalysnSN
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"C'etait passable⭐️⭐️"

5.0

Le calme

Le decor tres ancien

Helpful?
A
ArnauesES
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Good"

5.0

Good value for money and a very convenient location. The WiFi worked well and there was reliable hot water, which I appreciated during my stay. I would also like to mention that one member of the staff was especially kind and friendly with me. Unfortunately, I did not get his name, but his attitude was noticeably warmer and more welcoming compared to the rest of the staff, who felt much more distant.

The hotel itself was fine, but I was very disappointed with how a payment misunderstanding was handled after my departure. During check-out, the receptionist accepted my keys without informing me that there was still an outstanding balance. As I had multiple hotel bookings during my trip, I genuinely believed this reservation had already been paid. As soon as I was contacted and understood the mistake, I immediately arranged payment. What I found unacceptable was being called a “scammer” and receiving threatening messages mentioning the police and the airport before I had even had the opportunity to explain the situation or respond properly. A calmer and more professional approach would have been far more appropriate. I also felt that most of the staff were quite distant throughout my stay. I did not receive any briefing or basic information at check-in. One staff member showed me to my room, but the only thing I was told was the WiFi password after I specifically asked for it. Breakfast was included in my reservation, yet nobody informed me about the breakfast schedule, and because of that I completely missed it on my first morning. I regret the misunderstanding, but I also believe the reception staff should have handled both the communication and the check-out process more carefully and professionally.

Helpful?
O
OLGAfrFR
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Emplacement idéal si vous voulez prendre la chaloupe pour l'île de Gorée vous pouvez y aller à pied."

9.0

Le personnel très dévoué et chaleureux. Croissants frais au petit déjeuner : c'est très appréciable. L'hôtel est très bien situé en plein centre ville nous y avons bien dormis au calme. Tout était propre : je recommande !

Helpful?