雲棧民宿-桃園市民宿072號

Property was in an ideal location in the mountains. Minimum traffic at all times. Facing a valley. Free public parking very close by. Street parking is also convenient. 7/11 about 10 minute walk. Wood cabins. Owners are friendly.

Facilities in the room such as showers badly need repairing. The shower hose leaks and shower head is cracked. The room which we were given had a tiny balcony, not big enough to stretch legs. Balcony was extremely dirty. Balcony had partial view of mountains, view was also obscured by a tree. The room we were given had a musty, moldy smell. No amenities in the room. Had to ask for those which were not given other than towels. When we had arrived, the place was totally pitch black. There was no one there. After contacting owner, a Filipino who could barely speak Chinese, and even less English came. I told him our concerns about rooms, and he said we could have a look at other rooms. I did, and saw the room which I originally thought I had booked, which had its own private terrace with sofa. That was what I wanted when I booked, but not what I was given. My reason to stay in the mountains for 3 nights was to relax. All I wanted was a place in the mountains where I could stretch my legs out and enjoy the mountain view. Instead, I had to stay in a room with a tiny balcony with a partial view. A balcony which was crowded with two people on there. During this stay, I did bot feel like I was relaxed. I felt cheated and ripped off. I have a better balcony at home. The room was not cheap either. It cost me 13500 for 3 nights, that's 4500 per night. I do not feel that I had value for money. For the last night though, the landlady said that we could choose our room, but insisted on a good review. We got the room that I originally booked for the final night. We did feel relaxed on the final night and in the morning. If we would have gotten that room in the first place, I would have felt relaxed, the small problems with the plumbing wouldn't have bothered me, but because we were given, probably the worst room in the property, I did not have a good experience there.

Location

Clean and things as beds is so so

Room is very clean and there is a dryer machine running all the time. Dinner is cheap and delicious.

There is a small cockroach running through the tables, so they may have to improve the cleaning process.

The staff was EXTREMELY friendly to us. They even upgraded us the room. Everything was peaceful, clean and so beautiful. They gave us so many suggestions on what to do around there.

Nothing.

Hospitality of the owner. The accommodation was amazing with beautiful mountain view in affordable price.

Nothing was there to dislike