Chantella Suites

The hotel should even be rated below 1. They don't deserve any rating. I made a reservation and I was keeping them posted on my arrival. On getting to the there, for no reason they refused to give me a room, I was delayed for over 5 hours till midnight I was stranded with no place to go because other hotels were already fully booked. IEven if I just wanted to manage the little room i was shown, yet they stressed the living hell out of me and my family. If you like your sanity, avoid making reservations at that hotel, it shouldn't even be listed on booking.com for customer's peace of mind. Even the pictures on booking.com is not the picture of the hotel. Very inhumane bunch of staff.

Their inhumane attitude.

The Staff atitude to work. Nice environment.

N/A

Everything is not real as looked on pictures only location is good

Everything is not real as looked on pictures only location is good

Noone opened for me when I got there. Knocked for almost 45 minutes. Had to look for alternative lodging

Same as above

The receptionists are very welcoming and polite, topnotch service from them.

The kitchen attendants are either unwilling or just sluggish at their job

The chef did a good work with the food

The rooms where dirty and smelling, from the hall way you can perceive the smell of the toilet

The location and serenity

The air conditioner wasn't good enough, most times leaking directly on the bed.

The staffs are amazing

The facilities The bathroom extremely poor and small

Customer service

The toilet cleanliness