Thenmala Heritage

The cleanliness, parking, room, dining area, garden, staff

The property, area, rooms, location etc was very nice

Need improvement in some facilities like hot water for drinking and have to provide coffee/tea making facilities (kettle, tea/coffee bag etc ).

There is no shower

Food was the problem, we have to go outside for food, there is no restaurant nearby

Congested bathroom

Hotel stay nearly to train station, but you can't hear train. Birds sing very nicely in the morning. Very clear around, and there is good grassplot for exercises

Little noise from road, but if you are sleeping in a room, it's not problem

The gardens and the verandah were wonderful communal spaces. The location was amazing and the staff went out of their way to ensure we had a fabulous 4 night stay with outstanding experiences of walking, exploring and soaking up the breathtaking beauty coupled with the incredible hospitality shown to us by everyone we met. Memories to last a lifetime.

Other visitors have mentioned that it is not within walking distance of a restaurant and that’s true but auto-rickshaws and taxis are cheap and easy to arrange or the staff will arrange for meals to be delivered if you request them. The three rooms facing out onto the road also experience some road traffic noise but you can ask for rooms inside or at the rear of the property if it is a concern. As mentioned elsewhere the bathrooms are on the small side but are perfectly serviceable.

Hospitality

Bad odour from the toilet