Beach Studio in Crown Point

The bed was comfortable and parking was safe

The bathroom was small and the pool area needed to have some shaded area to sit outside Couldn't get the TV on!

The location was perfect...the beach, the restaurants and shops were within walking distance from the apartment, yet it was still cozy and private, and we felt safe.

I like the amount of privacy the family suite provides . I also like the amount of respect the staff gave and how friendly and professional they were.

I didn't like the fact that its a family place to stay and the pool was not children friendly for those who cannot swim.

After booking I received confirmation and the final cost for my stay, however, after I checked out, my credit card was charged more than than the figure quoted as my final cost of stay. I reported this to the management and was promised a resolution. Three weeks later and having not heard from management I contacted them only to be informed that the extra charge was taxes which booking.com failed to apply to the cost of my stay. I was advised to contact booking.com to seek a resolution. This is very dishonest and I will never stay at this property again neither can I recommend it.

We enjoyed the ambiance, great location, amenities was easily accessible, quiet neighborhood, close proximity to beaches. Overall we had an enjoyable stay!

Suggestion: 1)Informing the guest of the locking door system particularly locking from the the inside when leaving. Not sure if all the apartments are this way but for example Apt#5. Maybe when sending PIN code message, have a note saying something like “Do not lock door from the inside when stepping out or so”. 2)Quick notification for transactions particularly for persons booking online through Booking.com, Expedia, etc…via email/WhatsApp/booking website e.g. “Hi Name….a transaction of xxxx…was pulled from your account on said date and is the first payment. You have a remaining balance of xxxx due on said date or something like that”.