Berghotel Bischofalp

Lovely chalet with amazing views. The service was excellent - the host, Sylvia, is incredibly friendly, warm and welcoming, and helpful. The dinners (charged separately) were good value and delicious, well worth it, Excellent hiking right from the chalet in a spectacular world heritage listed region of the alps.

My main issue is with the booking.com website and listing for this chalet. The chalet is up the mountain and only reachable by a gondola that shuts at 5pm, followed by a half hour walk up the mountain to the chalet. The chalet had put this in the information about the chalet but booking.com only had this information in very small print right at the end of the listing so it was not at all obvious that the chalet can not be reached by car. It was only because I contacted the chalet earlier that day to double check the check-in time that I became aware of this situation and we then made it in time for the gondola. We would have been very stuck otherwise. Booking.com needs to make this clearer on the listing please.